Update App approved 5 days ago, but is still not appear on the app world
Last week, I sent an update for my application (tooldeTaks Tablet). The app was approved 5 days ago and the good version (1.3.1) appears on the website (http://appworld.blackberry.com/webstore/content/104389/?lang=en), but the app is not available on app world app on devices. I've opened a support ticket yesterday through the support of app world from the seller (https://www.blackberry.com/profile/?eventId=8109) page, but received no news since. What is the best way to get help in this case?
Ahh, I see.
In this case, you'll want to change the devices supported on your two new versions. Currently, they don't support the Alpha of Dev.
-Click on manage products
-Click on the eye (view) in the versions of the application to change column
-Click on the pen (edit) by the publication containing the bundle to edit
-Click the "Add Release Version.
-Click on the pen (edit) in the column of device Support for the package that you want to change
Tags: BlackBerry Developers
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