Folio not listed is not in the Adobe Content Viewer on a few iPads

I worked on the development of an iPad app in InDesign CS6 using Adobe DPS. In most cases, the process has been working smoothly until recently. Once connected to Adobe Content Viewer on my iPad third generation, folio fine watch and downloads as expected. However, when others with iPads older download Content Viewer and connect, they do not see the folio in option. For example, a person with a second generation iPad, which has the latest iOS, could not see the folio in the Viewer. I stripped the app by the way 40megs, size of thought could be a problem, but after several users have identical results experience, I don't think that's it. Someone had a similar problem, and what I can do on my end to make the application compatible with a wide range of iPads?

What is the size of the folio? If it's 2048 x 1536, it will be displayed on the iPad HD but not the iPads of 1024 x 768. If it's a folio of 1024 x 768, it should appear on all iPads.

Tags: Digital Publishing Suite

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