Folio is not opening in adobe content viewer

A year ago, I created a magazine with Digital Publishing Suite for a college course and downloaded on my ipad in Adobe Content Viewer. It was a computer at school and the version of Indesign, so I don't think I'd be able to reload the file on the application Viewer happy if I needed to. When I open the content viewer, I see the cover of my magazine alongside file "Adobe" that says "Release". This Adobe file is newly, and is therefore a blue icon in the corner of my magazine. When I click on my magazine, the bit of info 'i' turns into a symbol of the spinning, as if it were loading. However, nothing will load and nothing happens. I left it for hours and nothing happened. When I click to open the Adobe output file, it opens a clear grey screen with no content, buttons or whatever it is. There is nothing I can click on or make it forces me to exit and quit the application.

Can someone help me please determine the cause do not open? I am frustrated at this point and I'm nervous to delete and redownload the app where my file is lost. Like I said, don't know if she would always be there or if I could pick up again. (I also logged into the app with my Adobe ID, if that helps)

Thank you!

Unfortunately, you have to uninstall and reinstall the application Adobe Content Viewer, and this would lead to the loss of the folio that see you because you added to the device using glimpse on the device. Since you did a year ago, there has been several changes IOS that requires updates to the application. There is really no way to fix this problem without uninstall, reinstall, or then put the content on your device again.

Neil

Tags: Digital Publishing Suite

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