Folio will not complete download to Adobe Content Viewer on iPad

I work in InDesign 2014.2 Windows and using the most recent version of the viewer Adobe Content (as of 24/11/15) on the iPad. He sees the folio (unpublished) that I created and some items are appearing. But other items will not complete the download process. They say just 'pending' or 'preparation '. They never get beyond, even after 24 hours. I tried to restart, signing in and out of InDesign and Content Viewer with no luck. I am able to view the full folio in the viewer of content on my desktop and my colleagues are able to download the full folio on their iPads without problem. How can I fix?

I deleted the Adobe Content Viewer app from the iPad and reinstalled. He is currently working.

Tags: Digital Publishing Suite

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