Fonts distorted when the file compiled by a user, but not other users

Has anyone else seen elsewhere?

We have several users of the Cap 4. We all use the same template file to create new projects, so we have all the same settings. When a person compiles his record, however, distorted fonts are displayed.

bad_fonts.gif

But if everyone opens his file and compiles, the fonts appear normal in the output.

good_fonts.gif

I would put this down to a problem with his machine, but we were all new machines this week and she still has this problem.

Any ideas?

Thank you.

Hello

You don't say what version is used. I know that things change a bit with version 5, so I don't know if what I say here still applies.

I remember a problem in Windows XP with Captivate 4 or an earlier version. What happens is what you end up with depends somewhat on the windows settings in the time of the things used are compiled.

Apparently when Captivate creates the output files the clarity of text captions is dependent on a parameter configured for Microsoft Windows on the PC of creation. More precisely a parameter called font smoothing.

To verify or change this setting:

  1. Click on Start > run...
  2. Type desk.cpl in the Run dialog box, and then press enter.
  3. Click the appearance tab.
  4. Click the effects... button.

The table below shows images of three different movies of Captivate. Below each film is an enlarged image of the text so that you can see the effect.

Click on the image to see full size.

Hope this helps... Rick

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