Form server missing info

Platform: Windows 2003 R2 32 bit
EBS: 11.5.10.2 with all the patches 11i support extended
DB: 10.2.0.4
Architecture: A single node Installation

I am unable to see the information "Forms Server" to "form Applet-> help-> about Applications" as shown below:


Database server
----------------------------------------
RDBMS: 10.2.0.4.0
Oracle Applications: 11.5.10.2
System Date: 26-SEP-2011 11:00:59

----------------------------------------
Forms Server
----------------------------------------

----------------------------------------
Current form
----------------------------------------
Application Form: Application object library
Name: FNDRSRUN
Train path: d:\oracle\prodappl\fnd\11.5.0\forms\US\FNDRSRUN.fmx
Form Version: 11.5.189
Last modification of the form: $Date: 2009-03-30 12:13 $
...

Help me please why this information is missing however just after form server upgraded to PS 19, it was visible.

Please see these documents.

Cannot view server information of forms of assistance on the Oracle Applications. [1234273.1 ID]
Help-> about the Application Oracle Forms Server/Machine [945822.1 ID] is not displayed
Version of forms not showing on 'about Oracle Applications' form in the Help Menu [ID 556755.1]

Thank you
Hussein

Tags: Oracle Applications

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