forms, digital signatures, the platform issues

I'm trying to implement pdf forms in an educational environment to use digital signatures and reduce paper. The data in the form has no need to go anywhere. There's just the form at this point. Some people on campus machines Windows, other Macs. All Windows machines have Acrobat Pro installed and not drive. Macs are more likely to have the drive. There has been problems with emailing these forms between the platforms. Anyone have any ideas on how to solve this problem? My IT Department will not support player on Windows machines, so the shapes must work in Acrobat and Reader! How the original document, that I put online must be registered to work in the programs and platforms? What direction should I give users on to fill out it to save the forms and sign? I have looked everywhere for this kind of info, but can't seem to find it. Any help is greatly appreciated. For the record, I'm not a computer scientist. Thank you!!!

This is a classic symptom of save the form with preview. To check, see what he lists as the PDF producer: file > properties > PDF producer

If it shows something like 'Mac OS X 10.6.5 Quartz PDFContent', this is your culprit. For more information, see: http://kb2.adobe.com/community/publishing/885/cpsid_88564.html

If it's not her, I would be interested in looking at a sample.

Tags: Acrobat

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