Get a message from catastrophic failure with error 0x8000FFFF on backup code

Original title: I get a message of catastrophic failure.

Error code 0x8000FFFF while trying to backup files every time. What should I do about it?

Hi granniewilsey,

This problem occurs because the backup process detects that the system drive is dirty.

Windows Vista backup always includes the system as part of the backup drive. If the system drive is dirty, the backup process skips the system drive, and no snapshot of the system drive is created. Therefore, the backup cannot locate a snapshot of the system drive later, and the error occurs.

To resolve this problem, run the disk check to fix the error on the system drive. To do this, follow the steps mentioned in the article below:

 

Error message when you try to perform a backup system on a Windows Vista-based computer: "catastrophic failure (0x8000FFFF)".

http://support.Microsoft.com/kb/973558

Note: CHKDSK would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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