Get an error when accessing network drive
When access to a network drive, windows Explorer stops working, the details of the problem has the information below:
Signature of the problem:
Problem event name: InPageError
Error state code: c0000185
Type of media loopholes: 00000000
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: 3f99
More information 2: 7b94c546746d8721f4815f57894d509c
Information additional 3:4077
Additional information 4: 957418e1c18d4eef54a00dc53de02605
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Hi va3449,
- When was the last time it was working fine?
- Did you the latest changes on the computer?
Check if you can access the network from mode drive safe mode with networking.
Steps to start in safe mode with networking
Note: Do not try the step below if you use wireless or internet Dialup Connection
(a) restart your computer if it is running.
(b) press F8 after your computer powers initially on.
(c) once you see the menu Advanced Boot Options, you can stop tapping.
d keys) use the up/down arrow to select your selection.
(e) select Mode safe mode with networking and press ENTER.
(f) you should see loading drivers and wait please.
(g) you should then be at the Welcome screen.
(h) logon to your computer using an account with administrator privileges.
If you can access the network from mode drive safe mode with networking then I would suggest that you do own start-up to check whether a third-party program installed on the computer is the origin of the problem in normal mode.
To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
See the link below to learn more about how to clean boot.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
(a) click Start, type msconfig in the search box and press ENTER.
(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.
(c) under the general tab, click the Normal startup option, and then click OK.
(d) when you are prompted to restart the computer, click on restart.
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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