get the conversion failed on the export of PDF files.

get the conversion failed on the export of PDF files.

Hi jfcobb999,

I'm sorry that you are having problems, file conversion. You convert the web interface, or through Adobe Reader? You have a large number of files in the folder root of your list of files on Acrobat.com?

Try to start these things:

  • Empty the cache of the browser, and then try again.
  • Use another browser.
  • Make sure the drive is up-to-date by selecting help > check for updates.
  • If you have a large number of files on Acrobat.com, some of them move in a subfolder.

Please let us know how it goes.

Best,

Sara

Tags: Adobe

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