Get this error when I try to sync files to the cloud...

Cannot create the creative Cloud Files folder.

It is the place I'm going first.  Online help says to go here and then under file I can get into the creative Cloud Files folder location, but as you can see I don't have this option.  Only to hit the Start button the synchronization.

CC 1.jpg

Creative cloud file is not the destination, that it points to because this hard drive no longer exists.

CC 2.jpg

clicking Retry gives me the exact and same, error by clicking on restore does the same thing, but without the retry button.  Meanwhile, my creative Cloud App screen looks like this, (until I click on activate File Sync Off):

CC 3.jpg

I know where my Creative Cloud Files folder, I just don't know how to tell that the application of the CC.

Thank you very much for any help!

Michele

Please check if this helps:

follow this suggestion:

Accident every minute or so, after an automatic update to 2.1.0.108 - Adobe database synchronization

For me, it works! Then disconnect from the creative clouds (not only quit the application) before proceeding!

See failed to load the Sync location

Concerning

Stéphane

Tags: Adobe

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