Clean of Smartphones blackBerry legacy software reloading

Similar Questions

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Handset of blackBerry Smartphones Blackberry curve guard reloading

  My new device of blackberry curve guard reload as soon as its finished his starts again, I can't do anything with it.  Help, please!

  Hi karenbellaby

  Its OK! When you go home follow these steps posted above if that fails try to start your son on SafeMode device ask your son if he had installed to any application if so uninstall that device and see if it stops to restart itself.

  Let us know your results.

  KB17877  How to start a smartphone BlackBerry in Mode safe

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones BlackBerry Desktop Software could not validate your update to the BlackBerry device...

  Hello. I had my blackberry for a little over a year. It's a Bold 9650. After I have updated to OS 6, everything was going fine except for the fact that I have lost password Mole and Brick Breaker. Small problems, I know. But when the day consists of a lot of waiting around, believe me, these two helps. in any case, I looked on various forum how to recover them and more expected to open the Fund Manager and go to the list of applications and simply check out these two games and to update. I did that, but when I went to update, I had to wait a while because he loaded [yes I use a mac], and then this message pop up would be "BlackBerry Desktop Software doesn't have to validate your device BlackBerry - abandonment update install due to failure of the validation.» Some packages contained unsatisfactory dependencies. "So now I can't update my phone at all with anything. What can I do to solve this problem without doing a full cleaning [which I don't know how do either, I see a lot of people talking about it]? I just want to be able to update my phone.

  Hey acabungc,

  Welcome to the community of BlackBerry Support Forums.

  This error is caused by a third-party application on the BlackBerry. This application will need to be removed and then you can re-installed games.

  To find out which application is causing the problem go to/Library/Application Support / BlackBerryDesktop / Logs and open the daily log on the Mac.

  And you will find a line in the newspaper that said: abandonment of the install because of unmet dependencies for packages: ((Application name))

  That lists the name of the application.  Then you can remove this application from BlackBerry.  Let me know if you have any other questions.

• Updated December 14, 2012 Smartphones blackBerry desktop software

  Just downloaded and installed the desktop software was last updated and now 'requests' listing does not show or list of the 9900's 'Core Applications' contained in my previous version of the Desktop software?

  I just finished a bad BBM 7 update, which addresses going back to BBM 6 and now this last gift from RIM has me scrambling to return to an earlier version of the Desktop software?

  What happens with RIM?

  Hello

  There are some possibilities... but why not try it to see if it clears things upwards:

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS package that is currently running on your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) now run the Desktop software and connect your BB... the Basic apps should now be displayed.

  Note that you can also use this update of your BB to any specific OS package you want. When replace you in step 3 above, the BB OS package you want to install on your BB, then when you get to the end, the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Desktop Software freezes with the message "Action Engine loading Configuration.

  I have Windows 7 Professional. My Outlook profile is stored on an Exchange Server and my Blackberry had previously beeng synchronization with Outlook in this configuration for nearly a year without problem.

  Recently, the software freezes the message 'Engine Action loading configuration' and is unrecoverable. I tried the following things to remedy the situation:

  (1) adjust the settings Organizer not to synchronize anything except the date & time. Still happens

  (2) remove all data from the device using Desktop software and try to resynchronize. Same problem

  (3) uninstall and reinstall Blackberry Desktop Software and try to sync with all of the original data and the empty deleted data Blackberry. The same problem.

  (4) tried to wipe off the full blackberry using Cmdr of JL, reinstalling the operating system. In this scenario, I can synchronize addresses, but once I sync calendar problems from ever happening and I can't ever sync it again (including later by deselecting the option of calendar.

  At that time I spent hours scouring Google for help and try the above items. This was a disaster for me because I rely on synchronization had given for work and have already from lack of things.

  I do not think there is something wrong with the Blackberry, because it works very well and works perfectly well after re - charging a fee, OS, etc.

  I tried to play with the balls of support, but because the software freezes before can synchronize calendar, there is nothing in the log that indicates if there is a file corrupted in the event calendar. Nothing won't change significantly in my calendar between synchronization worked and the day that he didn't.

  I tried searching the Blackberry forums and have found some info, but nothing useful. RIM does not provide phone numbers and support AT & T has continually demonstrated himself as worthless during my time with them.

  Are there resources left at all that I could try to move beyond this issue, don't waste any more time and be able to solve the problem?

  Thanks for reading and for any input that you are willing to offer.

  Although no one helped me with this I could help I put the steps that I followed down here so that if someone comes on this page of our friend Google, they will be able to try the same thing:

  I ran 'Fix' on the memory card in the Blackberry
  Ran CCleaner on my PC to clean the registry
  Reset synchronization in the Desktop Manager settings

  Finally finally I'm the synchronization again.

• BlackBerry Smartphones Blackberry Desktop Software said 'connection '.

  I'm trying to back up my blackberry and it keeps saying for the last 30 minutes connecting to the right of the bottom of the screen.  It shows my camera but I can't click on the tab now backup and when I go to configure settings it tells me to connect a device.

  Can someone tell me what is happening?

  I currently have a "App Error 200" on my screen, and I'm trying to get rid of... is that may impact my connection? and I can do/use to get rid of him, if I can't access my blackberry desktop software?

  I have the blackberry bold 9900

  You will not be able to backup of the device with the app error 200 appearing.

  You should start your BlackBerry in Mode safe and remove all third-party apps or themes that you could add, starting with the most recent added, first of all.

  Article ID: KB17877 How to start a BlackBerry smartphone in safe mode

  Then, on the BlackBerry, click Options > device > application management and remove these apps, you think that could be the culprit.

  Restart the BlackBerry again and see if the error app has disappeared.

• BlackBerry Smartphones Blackberry Desktop Software 6.0.1 does not not on Win7

  Hello

  I installed the latest version of Blackberry Desktop Software (version 6.0.1) on my laptop that runs Windows 7 (with all latest updates). When I opened the "Desktop Manager", the Desktop Manager it just hangs, does not receive in front of a white screen it shows in the application. I have uninstalled and reinstalled a few times and always does the same thing.

  I cleaned the registry (HKEY_CURRENT_USER\Software\Research to Motion\) after having uninstalled and used CCleaner to clean my system, and the problem still remains.

  Anyone know what could be causing this?

  Thank you

  Hi bifocals

  I reinstalled the operating system and then installed the software blackberry desktop again and its working properly now.

  I also experienced problems with the operating system before reinstalling where I couldn't install win 7 sp1, while he was certainly associated os.

  Thanks for the help.

  Duane

• Smartphones blackBerry device software upgrade problem

  Hi all

  I have a Blackberry 8310. He was originally AT & T service, but he now has the T-Mobile. It is unlocked and currently leads the software 4.2.2.170.

  I'm moving to 4.5. I downloaded the software from T-mobile, here for the 8320. They have no 8310 software, and told me that it shouldn't make a difference:

  http://www.t-mobile.com/bbupgrade/

  I followed the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_upgrade_the_OS_on_my_BlackBerry%3F

  (I tried method 1 and method 2)

  However, it will not install little matter what I do. I even tried using CrackMem.

  Get to step 6 of method 2 for example, I'm never invited to install the upgrade. When I look into the application loader on BB Desktop under applications to update or install new applications, the software update is never there.

  No idea why the upgrade won't install? Is it because the phone's ex - AT & T?

  One last thing - it was originally hooked up to BES and so had a top COMPUTER policy. I wiped by using method 2 here:

  http://www.BlackBerryFAQ.com/index.php/Remove_IT_Policy

  Any help would be appreciated.

  Hi and welcome to the forums!

  One that you said that the software and the model doesn't matter, said you bad.

  Well, software loading 8320 in to a 8310 photo an accident of room StarTrek carrier... same results.

  Go to the AT & T software download site and get the right device OS for the 8310.

  When you go to install it, you need to remove the provider. XML file. This step is listed in your procedure

  I have the number of site and the version to download for you at the bottom of the post.

  When you start the download of software peripheral BONES of AT & T, save the file to disk, do not run.

  When the download is complete, then go to the directory on the PC you have loaded to and run the

  self-extracting file. The software will be installed in the directories in the files of the Office Manager

  If the application loader will find it.

  Follow each step exactly as written now from the first step of the procedure of FAQ.

  Thank you

  Bifocals

  https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  BlackBerry Handheld Software v4.5.0.152 (Multilingual)
  Package Version: 4.5.0.152
  Composed of:

  • Applications: 4.5.0.110
  • Software platform: 2.7.0.90
  • File name: 8310M_PBr4.5.0_rel152_PL2.7.0.90_A4.5.0.110_AT & T .exe
  • File size: 89,91 MB

• BlackBerry Bold 9900 of the Smartphone Blackberry Desktop Software - impossible to synchronize the calendar

  I can't update my Blackberry 9900 calendar when using BB desktop software.

  A sync error"the following recurring event could not be synchronized 09/27/2012 [Event].  Remove the event and the synchronization again.

  However, when I look in my Outlook calendar and on my Blackberry itself, I don't have a calendar for that date listed event.

  How can I fix this problem and start having my phone synch again.

  Thanks for any help!

  Hello ckiefe,

  Welcome to the BlackBerry support community.

  Thank you for your question about the timing issue you are having with your calendar using the BlackBerry Desktop Software:

  The following article will provide you with more information on this subject: http://bbry.lv/YQ1quM

  Let us know if that helps.

• BlackBerry Smartphones Blackberry Desktop Software.

  Good afternoon

  A bit of a request if I may?

  Today I plugged my BB 9900 at my computer that automatically connected with BB Desktop Software. Defrosting and then update the audit, he showed that he not there no updates of software available, however, if I select lower left "show other versions" it shows my software installed and the option of downgraded to other versions. At the bottom of this page is a box that displays the details and the following message:

  "An update of BlackBerry® Device Software version 7.1 is available. This update includes optimizations and improvements approved by your wireless service provider. Note: If your device is associated with an email account that uses a BlackBerry® Enterprise Server, contact your administrator for more information on the update. »

  I chose this update that caused the download being completed, but the obligation to reinstall all my e-mail addresses and configure all my applications etc. All other data seems to have been recorded but on reconnect the phone once again this afternoon and by selecting the above, I get the same message as shown above. Control of standard software reveals to day, I'm a little reluctant to select install again and then repeat the installation all my addresses e-mail etc again, any advice please?

  Hi Londonpride,

  If it still shows update available so some how your device not updated correctly during the last exercise did you.

  Hope that your SIM card is properly configured with BlackBerry data Plan and your system is connected to the Internet. Please take proper backup of your device using BlackBerry Desktop Manager & follow the procedure below

  Connect your device with PC & PC go below location

  C:\Program Files\Fichiers Research In Motion\AppLoader

  This place double click on a file named loader.exe and a small window will open and in addition to the user friendly steps, between the two he invites you to take backup as well, please be careful during the process.

  This process will be upgraded handheld correctly, but you must

• Smartphones blackBerry desktop software does not 'connection '.

  Hi all

  I just got a storm and the first 2 days the software worked very well, even if a bit slow. 2 days ago, he has ceased to work where once you link the blackberry desktop software turns white'ish (you can still see the icons for the media, etc.), it stays like that and don't let you do anything. The blackberry has the computer / blackberry on the screen and the computer says his Secretary, but the desktop computer will not let you.

  I'm on Vista 32 with SP1

  Desktop software version 4.7

  tried uninstalling and reinstalling with no effect. All the other things?

  Thank you

  DM

  Resolved:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02141&sliceId=SAL_Pub...

• BlackBerry Smartphones BlackBerry desktop software does not communicate with my camera

  My BlackBerry Desktop Software interrupts suddenly to communicate
  with my BlackBerry 9800 device. I start to receive a massage:

  "BlackBerry Desktop Software can communicate with the.
  connected device.

  The BB9800 is not restart, a fully charged battery and I
  the latest version of the Desktop software, but "retry" option does not help.
  I reinstalled the desktop software, but it does not help as well.

  I can see the unit records both media-card and can operate with
  them, but can not use other options of the
  BlackBerry Desktop Software. Please, help me.

  USandler

  Solved. Updated balackBerry device software solves the problem.

• BlackBerry Smartphones Blackberry Desktop Software does not install

  I just got a Blackberry Tour from Verizon. I am trying to install the Blackberry Desktop Software. I insert the CD and all I get is a window (sort of background grey) with the label user Blackberry tools and nothing happens. I get the same results on my XP and Vista PC.

  I downloaded 5.0 from Verizon and installed.

  Thank you

• Charging Curve 8900 Smartphones blackBerry device software

  Hi I have a problem with my Blackberry device software, how to remove and re intsal software on my Curve 8900?

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.