Getting APPCRASH KERNEL32. DLL error while trying to play Call of Duty Black Ops 2 for vista
I had the 1st drive of game to work & when I arrived on the 2nd disc I get application not found, but it continues, but when I try to start the game I get a black screen where I can see my mouse move I tap Ctrl + alt + delete to terminate the program and get a message, the program collapsed unexpecetedly , so I check the event viewer and see an error in the application when I watched the game the message is
fulting application t6sp.exe, version 1.0.0.1, time stamp 0x509a7621, failed module t6sp.exe, version 1.0.0.1, time stamp 0x509a7621, exception code 0 x 0000005, 0x0025aa2d, 0xcf8 process id offset, start time of application 0x01cdc6d2d24f269a.
the imformation is
type of fault bucket 3251435669 1
name of the event APPCRASH
response no
cabin ID: 0
signature of the problem
P1: t6sp.exe
P2: 1.0.0.1
P3: 509a 7621
P4: t6sp.exe
P5: 1.0.0.1
P6: 509a 7621
P7: c0000005
P8: 0025aa2d
P9:
P10:
attached files
C:\users\jon\appdata\local\temp\werfcc1. Temp.version.txt
I ran guest he says he fixed the problems, but I tried to run the game & same problem
I have not changed anything
Help, please
Hello
I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.
To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:
. What is the brand and model of the computer?
Please follow the steps in the link below and check off the question:
Important note: You must follow step 7 of the article mentioned above to recover the computer to Normal startup after you complete all the steps.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
If the problem persists, I suggest you contact the game provider to get help from the link below:
http://support.Activision.com/pkb_Home?clickedOn=MW3
I hope that the information above helps you.
Tags: Windows
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