glitching form fields

I have problems with two form fields.

1. the signatory name field. It is unbearable and doesn't seem to be either auto-fill for this particular customer.

2. a large text box does not allow my client to fill with multiple lines. It creates just huge text. It makes no sense at all. How can I give them some space to write their mailing address?

This of course creates the question if I can cancel this contract and redo the fields in the form, I lost one of my shipments allowed for the month. Certainly not preferable because it is enforcement difficulties which may result in a need to return. Very disappointing as I can't speak with ANYONE at Adobe, when the program misbehaves.

Hi Laura,

I can help you with your questions here:

1 signatory name should be generated automatically AFTER your customer signs. It will not be able to see his name being generated automatically. But once he signs the document, you will see her name being filled in the agreement signed automatically.

2. There is an option to enable multi data entry line if you double-click the text field on the Create page. It looks like this:

You can always contact our email support team: [email protected]

I hope this helps!

Sameer Puri

Tags: Adobe Sign

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