Glossary tab appears not and glossary pop ups do not work

TCS 3.5 (10 FrameMaker, RoboHelp HTML, version 9)

Windows XP sp3 version 5.1

Internet Explorer 8.0

My apologies if this should be in another forum.  In addition, the research I found that the problem is usually that the DLL was not loaded - I did. So I am at a loss. Thank you in advance for your help!

Problem: my .chm output does not have a glossary tab and text glossary in my subjects pop-ups do not work.

Context: since I'm new to TCS 3.5 I will give my whole process. Frankly I do not know if my whole process is correct.

As follows:

Until I started: I loaded the HHActiveX.dll. Here is the proof:

HHActiveX_dll.jpg

  1. Create an empty project.
  2. Master page import (file > import > Master Page).
  3. Load settings from the project (file > project settings > import).
  4. Link to the FrameMaker book (file > link > FrameMaker Document)
  5. Configure the properties (right click the book HR of the file, and then click Properties).
  6. In properties, select Convert FrameMaker Table of contents and give a name.
  7. In properties, select Convert glossary and give a name.
  8. Project Manager pod, click the glossary (GLOBAL management system) and click on set as default.
  9. Update of project (file > update > update all).
  10. Run the wizard of Hotspot glossary (when you run the wizard, select the glossary which has been defined as default in step 8)
  11. Change the script UpdateMarkedGlossaryTerms.jsx (change the GlossaryName variable to the glossary created in step 8 and change the variable GlossaryStyle to TextPopUp)
  12. Run the script marked update glossary (pod script, right-click the script UpdateMarkedGlossaryTerms.jsx Explorer and click Run).
  13. Run the graphicinreferencepages.jsx script (this allows to insert my chart of the note of the FM reference pages)
  14. Configure Microsoft HTML Help page layout.  Here are the properties file:

SSLayoutProperties.jpg

16. in the properties file, I chose the glossary I had set as my default in step 8.

17. click on save and produce.

Result: In the .chm file (and display the item selected HR) when I click on a glossary term in a topic, I get "this program cannot display this webpage". In addition, the glossary tab is not displayed.

Welcome to our community, Linda

In RoboHelp, if you open the pod of glossary (view > pods > glossary > select glossary) you see terms and definitions listed there?

If this isn't the case, it would explain it as the glossary has no entries.

Assuming that it has entries, you can simply activate the tab by clicking on view > pods > project implementation. Expand the Windows section in the nacelle and a double click of your CHM window.

A CHM window looks like this:

If you do not see a CHM window, you will need to create a. If you do see a CHM window, double-click it. Then, make sure that the glossary is enabled.

Keep us informed! Rick

Useful and practical links

Wish to RoboHelp form/Bug report form

Begin to learn RoboHelp HTML 7, 8 or 9 in the day!

Adobe Certified RoboHelp HTML Training

SorcerStone blog

RoboHelp EBooks

Tags: Adobe

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