Got a virus... Reformat, what do I do now?

Similar Questions

• I got a virus, tried to remove it and now I get missing ntfs.sys, I don't have the windows xp cd, anyone know how to copy this file from one pc to another system

  The virus was called MS works, it disquises himself as a virus scanner who want you tho sign up to buy, basically a scam phishing for personal information.  The ntfs.sys file has been deleted by mistake, and we do not have the windows cd.  That I can download the file somewhere or I can copy form one pc to another?

  Hello BarbaraFain,

  Take a look at the following article:

  http://www.Microsoft.com/security/PC-security/antivirus-rogue.aspx

  Best regards

  Matthew_Ha

• When you use Firefox, a site jumped upward and said it is Firefox search virus. He said then I got dangerous viruses and need to download a security program. It's for real? The site is update32.escmce.ce.ms

  When you use Firefox, a site jumped upward and said it is Firefox search virus. He said then I got dangerous viruses and need to download a security program. It's for real? The site has been update32.escmce.ce.ms I googled this site and it does not exist. Now, I'm worried about security on my computer.

  Sounds very similar to what I had come last week. I did not now what the site was, but I noticed that the box seems to be analysis what were the Windows system files, it could not have been real. I do not download anything either, and I think that if you have not then you are probably safe. I am far from being an expert in the field and am sure that someone with more expertise will also. I learned that the best thing to do is vacuum history of cache, cookies and remove and close the browser. Don't try not even close the box that I have read. I don't know if I did or not. I think that there is some nasty things circulating right now try to deceive us in their installation on our Macs. I agree that it's a very scary experience. I was shaking when it first happened to me.

• I think I got a virus because there was a message on my safari which says so.

  He says that the there is a number to call, but I've forgotten the number, and I don't know what was called the virus. What should I do?

  It is not a virus. It's a scam.

  Double click the Home button, and then drag upward in Safari overview

  Go to settings - Safari - clear history.

  Restart Safari.

  Never, never call any number presented.

• I got a virus last year and tried to remove it for months, it's a virus IMPOSSIBLE!

  : Origin IMPOSSIBLE the virus!

  I got a virus last year and tried to remove it for months had to leave and walk away to keep my sanity! VAIO and OS is vista!

  I get a BSOD and only able to boot in safe mode!

  It only doesn't let me do a system restore (even command line)

  I run rkill it finds nothing...

  EACH SPY software removal

  I went through tons to fix!

  I would LIKE a RESPONSE or any kind of help! I miss my laptop!

  Hello

  Run everything first is that there is no rootkits that can survive a re-installation of Windows.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will show infections in the report after the execution.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Check with Sony support for the methods to restore the laptop back to the form of the plant which removes
  all programs and data, save the data off the computer and get ready to re - install the
  programs.

  Sony - Contacts
  http://eSupport.Sony.com/us/Perl/contact-land.pl

  Sony - drivers
  http://eSupport.Sony.com/Perl/select-System.pl

  Sony - Support
  http://eSupport.Sony.com/

  Sony - Forum
  https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I can't access my restore and save. I think I have a virus. What can I do?

  I can't get my back up and restoring running to clear what I think is a virus. What can I do?

  Hello

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You should also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Windows 10 has been downloaded to my computer as a virus. What you want to put this on my laptop, like that, without me hitting a button.

  * Original title: Windows 10

  I was on my laptop when I get that annoying pop about 10 Windows and X is turned off. Today it pops up behind what I was watching and by chance I saw because 10 Windows has been downloaded to my computer as a virus. What you want to put this on my laptop, like that, without me hitting a button you never try and hack my laptop without my permission. If you want to explain 10 Windows it's good.

  It is a forum for peer-to-peer volunteers public World Wide web.

  Essentially, you missed (or simply press the 'X') the message you plan / cancel the upgrade.  It is more a case of 'you don't say no... " (that does not suck).

  Learn more about that here:

  http://www.PCWorld.com/article/3073457/Windows/how-Microsofts-nasty-new-Windows-10-pop-up-tricks-you-into-upgrading.html

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/i-was-notified-that-my-PC-will-upgrade-to-Windows/7634fa03-6f4c-4008-b656-b91bcc8d5714

  Basically (with some variations) three ways to restore your computer to a previous operating system, once it has been upgraded to Windows 10...

  * Best method: restore using a full image backup of the system that you have created in your normal computer maintenance tasks.  If you do not do so during your normal maintenance, you should probably expand it once you get things in the State you want.  If you've done one, but still need help to apply it, just answer here and someone can / will surely help you.

  Possible next method: (with reservations as being less than 30 days since the upgrade, you having not done anything that would affect the three necessary directories to restore like disk cleanup or or using online media creation tool) use integrated Windows 10 to your previous operating system recoverability.  The following link will take you to a web page that explains this method pretty well and completely:
  http://www.CNET.com/how-to/Windows-10-how-to-roll-back/

  Possible next method: use your installation media/recovery media to restore the system to the factory settings and update/install other apps using their media and restore periodic backups / consistent personal and other data.  It is a CLEAN INSTALLATION (from scratch).

• HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the maze of ther HELP HELP!

  HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!

  Hi Joseeyk67276640,

  'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server.  From the following link, please download the version of Illustrator, you need: other downloads

  Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.

  Navigate in the log files in one of the following folder:

  Mac OS: / Library/Logs/Adobe/Installers /.

  C:\Program Files (x 86) \Common Files\Adobe\Installers\

  The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.

  You can use a utility to extract the 7z or gz to unzip.

  Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)

  Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.

  Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html

  Let us know if that helps.

• Hi, I bought a new computer and I want to transfer my Phtoshop CS6 license, but I can't find the key. I've only got my Bill. What I could do. Thank you. Nicolas

  Hi, I bought a new computer and I want to transfer my Phtoshop CS6 license, but I can't find the key. I've only got my Bill. What I could do. Thank you. Nicolas

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Tried to download the trial version of Photoshop CC and got an error A12E5 what this means and what I do.

  Tried to download the trial version of Photoshop CC and got an error A12E5 what this means and what I do.

  Everything in order now bought the program and everything seems to work now

  Kind regards

  Evelyn Gibson FPSSA, EFIAP, EPSSA (thousand), APSSA (worms), ARP.

• I have the virus for Windows Activation Technologies. Now what?

  I read the previous posts on this problem and I ran Microsoft's Diagnostic tool with the following results

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - 2CMKH - 66HR 9-T3CGT
  The Windows Product Key hash: gWW72gICmP0iBHeei1hD8vUs/l0 =
  Windows product ID: 00359-OEM-8703721-95147
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {C5D7E5A0-3BF2-4DF5-9EFE-02BCE1F9ACEB} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {C5D7E5A0-3BF2-4DF5-9EFE-02BCE1F9ACEB}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-T3CGT00359-OEM-8703721-951473S-1-5-21-71277198-3294004227-1271858266Gigabyte Technology Co., Ltd.. Z68XP-UD3P Award Software International, Inc.. F6 20111012000000.000000 + 000C6E23207018400FE04090409Central Standard Time(GMT-06:00)03109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00174-037-295147-02-1033-7601.0000-0142012
  Installation ID: 003795363923505302403321887970588184414875700861967733
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: T3CGT
  License status: licensed
  Remaining Windows rearm count: 3
  Trust time: 26/07/2014 19:18:15

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000016940
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID of Hash: MgAAAAEAAgABAAIAAQACAAAAAQABAAEAln1unMCuiCyUZQBdGCz2/9AcYj1Q1AQ8LnM =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC GBT GBTUACPI
  FACP GBT GBTUACPI
  HPET GBT GBTUACPI
  MCFG GBT GBTUACPI
  MSDM GBT GBTUACPI
  ASPT GBT PerfTune
  PTSD GBT SsptHead
  EUDS GBT
  CARPET GBT
  TAMG GBT GBT B0
  SSDT INTEL RCM PPM
  CARPET GBT

  What should I do now?

  Thanks in advance for your answer.

  Seems that the problem is related to language packs. If you have installed language packs, you can take a look at the following link:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/this-copy-of-Windows-7-is-not-genuine/0ccfd9e9-e374-468B-ac62-b2021a4955b9

• I've been hacked in my gmail account and an email was sent to my gmail account that I did not send. What should I do now?

  An e-mail was received by another person from my e-mail address. I did not send this email which was an ad for a home based job. What should I do now that I've been hacked?
  Thank you!

  There is nothing you can do now. You can change your password to something else and take measures to ensure that your email account is not hacked again. Alternatively, you can visit the help of Gmail Help pages. You can also try the following

  Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

  You can try these free programs to search for malicious software that work with your existing anti-virus software:

  • Microsoft safety scanner
  • MalwareBytes' Anti-Malware
  • TDSSKiller - AntiRootkit utility
  • Hitman Pro
  • ESET Online Scanner

  Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.

  More information can be found in the article troubleshooting Firefox problems caused by malware .

  This solve your problems? Please report to us!

• I asked a support service in Nairobi and found this: no location corresponding to your search. What should I do now?

  I submitted a request to find out where to go to Nairobi to assistanand got this: no location corresponding to your search. What should I do now?

  Tesfly,

  Try: https://locate.apple.com/ke/en/

  Edit: I see what you mean. Orange is listed as the only FSAA, maybe you should contact them:

  points of service iPhone near Nairobi, Kenya

  New search

  To get the service via Orange visit the Orange of the additional service options.

  

• What should I do now? I have a boot failure of the disk (insert system disk). I inserted the disc and it says:

  Compaq sr5127cl vista 32 bit boot disk failure, insert system disk

  I inserted the disc system and got "No drive found" upwards cannot continue

  What should I do now?

  Datsuny wrote: Compaq sr5127cl vista 32 bit boot disk failure, insert system disk I inserted the disc system and got "no drive found" set up will continue what should I do now?

  Hello Datsuny, many times this error means that the hard drive has failed or the operating system on the hard disk is damaged.

  I would tend to think that the hard drive has failed.

• Sierra of downloaded OS but have not installed. What should I do now?

  I downloaded macOS Sierra, but it has not installed. I rebooted the MacBook Air without success. What should I do now to get installed it.

  Download and installation are separate steps. You should be able to find 'Install macOS Sierra' in your Applications folder. Double-click it to start the installation. It would really be a good idea to first make a backup complete and bootable.