had to update computer win10 and tech had to wipe all programs. cannot reinstall Acrobat Pro XI

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• Had to format my laptop and now I can't turn back the Adobe Acrobat Pro XI

  Had to format my laptop and now I can't turn back the Adobe Acrobat Pro XI that he keeps giving me a message that the serial number I have providede is valid but calling it a product was not found on this computer. I again downloaded the software installtion of my account page and sitill keeps making the same problem. Do I need a new license?

  Hijeanm9453734 ,

  Seems that Acrobat XI was an upgrade from the previous version. You need choose your earlier version of Acrobat, comes its serial key to activate the upgrade Acrobat XI.

  Kind regards
  Nicos

• I had to replace my hard drive and need to reinstall Acrobat Pro.  How to achieve this?

  I had to replace my hard drive and need to reinstall Acrobat Pro.  How to achieve this?

  Hi Roger,

  Please visit: http://www.adobe.com/downloads/other-downloads.html

  I hope this helps.

  Concerning

  Megha Rawat

• My laptop hard drive had to be replaced, and now I can restart all programs except Acrobat 9 Pro CS4?

  My drive hard laptop died and had to be replaced recently. I was able to restart all programs except for Acrobat 9 Pro CS4 disc? Can anyone tell if there is a different process to restart Acrobat Pro 9, as it is strange because there is no problems with other components of CS4 software?

  By restarting, I assume you mean reinstall. For CS, Acrobat installation is a little strange compared to the rest of the CS package and requires other parts of the CS to activate or certain aspects of these. One of the messages at the beginning of this forum responds to this problem (or used to). Otherwise, I suggest you check in the CS forum.

• Im trying to read a DVD Blue-ray in my new computer laptop and a message saying "Windows Media Player cannot play the DVD.

  Original title: how do peripheral DVD player on my laptop

  Im trying to read a DVD Blue-ray in my new computer laptop and a message saying "Windows Media Player cannot play the DVD. The disk has been created in a way that the player does not support. and also tried to solve the problems and see them all, then clicked on reading and burning CD and blu - ray discs and message saying could not identify the problem. then I went to windows media dvd player and the message saying that "Windows has no dectet a dvd playback device, if you do not have a dvd playback device, you will need to purchase and install a.. "If do not have a DVD player installed, contact your OEM or device for the latest driver for your particular device" Please can someone help me as its driving me crazy. Thank you

  You must have a third-party program to run Blu - ray discs.

  http://www.arcsoft.com/TotalMedia-Theatre/

  http://www.CyberLink.com/products/PowerDVD/overview_en_US.html?&r=1

  Your new PC must have provided with software to play. Otherwise, I'd contact the manufacturer and see if she did or why it didn't.

• Due to a corrupted windows profile, I had to reinstall ACROBAT PRO XI.  After re - install, I kep "error 16"!  How can you fix this?

  Due to a corrupted windows profile, I had to reinstall ACROBAT PRO XI.  After re - install, I kep "error 16"!  How can you fix this?

  Hello

  Please try the link below

  In Adobe Creative Suite or Adobe Creative Cloud configuration error

  For more details, please visit https://forums.adobe.com/thread/1177032

  You can also consult Re: persistent Configuration 16 error

  Let us know if this helps!

• Im getting a new computer soon and the need to get the link to reinstall my Adobe CS3 (or 4)

  Im getting a new computer soon and the need to get the link to reinstall my Adobe CS3 (or 4)

  Hi Suzanne,.

  Please find the link below:

  CS3: download products CS3

  CS4: download products CS4

  Kind regards

  Sheena

• Help, I have a problem with the PS and CC - I get and error measure in PS - "this program cannot start because ONCoreFoundation8.dll - is missing... and it crashes, and now creative cloud will not be open to all."  I spent more than 2 hours to speak to so

  Help, I have a problem with the PS and CC - I get and error measure in PS - "this program cannot start because ONCoreFoundation8.dll - is missing... and it crashes, and now creative cloud will not be open to all."  I spent more than 2 hours to speak to someone in tech support that I did not understand, and I don't know what to do next. The tech gal was run, but once she hung up he returned to broken.  I have an idea, but that's just a guess - trouble started about the time I tried to open On1 of ps there has been a perfect icon effects 9 (for some reason, they decided to add the icon when I got it - I have 8) I clicked it and it loaded the update and then asked me if I wanted to try or buy - that's when I realized that I should have clicked on 8 and tried of back , but is either too late - I think, maybe this dll. 8 or 9 in with perfect On1 effects - and it has changed my settings in PS - and is the reason why it is not compatible - ideas? I have a pc with window7-Carol

  Try to run Photoshop without loading third-party plug-in. hold SHIFT keys when you start Photoshop.  The missing module is not Adobe software.

• I reinstall the operating system and I have to delete all programs, including photoshop and lightroom. I put it again and offered to buy them, even if I already pay for them

  I reinstall the operating system and I have to delete all programs, including photoshop and lightroom. I put it again and offered to buy them, even if I already pay for them

  In addition to the steps mentioned above, you can also try:

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I'm currently subscribe PDF package and Design. I think to add Muse. Acrobat Pro works as PDF Pack? If so, should I cancel the PDF Pack and subscribe to CC membership?

  I am currently subscribing to PDF package and Design. I think to add Muse. Acrobat Pro works as PDF Pack? If so, should I cancel the PDF Pack and subscribe to CC membership?

  Hello

  I see that you have a single PDF and Indesign App pack subscription. It will be best to upgrade your membership to creative cloud all of the apps you will get Acrobat DC with it and have more capabilities than PDF package. In addition, all products included in creative suite cloud.

  You can see the following link for a list of products included in the creative cloud all Adobe Creative Cloud desktop apps | Adobe Creative Cloud

  to upgrade your membership plan, please refer to https://helpx.adobe.com/creative-cloud/help/upgrade-change-plan.html

  or contact Adobe technical support at https://helpx.adobe.com/contact.html

• I can read and modify a pdf to Adobe InDesign using Adobe Acrobat Pro XI?

  I can read and modify a pdf to Adobe InDesign using Adobe Acrobat Pro XI?

  A PDF with InDesign is just one PDF file like any other. If Acrobat can open it. Almost no circumstance you would change it in Acrobat.

  Here's why. Editing PDF files is a last desperate resort. Sometimes easy/practice, often disappointing, frustrating, if not impossible. You modify a PDF file when life depends on it, the original has been lost, and all backups have been eaten by termites. If you do not edit an InDesign PDF in Acrobat. Nor of course in InDesign. What you do is change the original InDesign file and make a new PDF. Even to fix typo.

  (Other types of special Assembly that you just can't do in InDesign are a different story).

• My computer crashed and after reboot, I lost all my saved passwords. How can I recover it?

  I was looking on a saved password when suddenly my computer crashed and restarted. After reboot I couldn't see the saved passwords.
  As a test, I saved a password and this password is displayed in the list of saved passwords, but all the others are still missing.
  How can I retrieve my saved passwords?

  Thank you!

  If the file has no valid data then you may not use this file.

  You can try if there is an earlier copy of the logins.json file.

  • Right click: properties > Previous Versions
  • http://Windows.Microsoft.com/en-us/Windows7/previous-versions-of-files-frequently-asked-questions

• my computer crashed and I need to install my program on my new computer

  my computer crashed and I need to install acrobat from adobe on my new computer

  First, you must remove your existing activation

  Don't forget to request ONLY activation support set your number of activations

  Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990

  Secondly, you install programs exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

  .

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -Membership questions and problems https://forums.adobe.com/thread/1146459

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2203126

  -for Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Error message: to restore enough memory for programs running, save the file and then close or restart all programs

  It said "restore enough memory for programs to operate correctly, save the file and then close or restart all open programs".

  I changed the size of paging and says always the same, I have 1.5 GB free RAM, but don't know how to find or what to do 'virtual memory '.  Have windows 7.

  I started the safemode and run also memory dignostics and nothing found, please help, cannot afford to take a shop or get a new computer, I'm using another pc.

  I was recommended to download and. Run 'hitmanpro3'... but if anyone has had this problem and solved it or know how, please help!

  Thank you

  Hello

  Please contact Microsoft Community.

  I understand that you receive an error related to the lack of virtual memory. This error message appears when running any program that requires more memory your computer has, or running in the background, Windows manages the system memory by saving the data between physical memory and virtual memory. In order to help you better, please provide us with the following information:

  What is the brand and model of your computer?

  I suggest you follow the methods and check them off below if this solves the problem.

  Method 1: Clean boot

  A clean boot is a troubleshooting technique that allows you to get the computer facing up and running so that you can determine what elements of the normal starting procedure problems.

  How to perform a clean boot in Windows

  http://support.Microsoft.com/kb/929135

  Note: Once you are done with the clean boot, follow the section How do I reset the computer to start as usual after a clean boot troubleshooting under more information in the article to put your computer to normal startup.

  Method 2: Prevention of insufficient memory problems

  Follow the steps mentioned in the link and the check, it solves the problem. Follow the evolution of the size of the virtual memory section

  http://Windows.Microsoft.com/en-us/Windows/preventing-low-memory-problems#1TC=Windows-7

  Method 3: Virus Scan

  Microsoft Safety Scanner is a free burner that can be used to analyze a system for computer viruses and other forms of malware.

  Microsoft safety scanner

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Warning: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Additional information: Windows optimize for better performance

  Hope this information helps. Response with status so that we can help you.

• I want to unsubscribe and to uninstall CC, I just want to keep acrobat pro, how can I do?

  I already uninstalled all applications that I had, but I don't see the list of the products that I have and I want to make sure that CC is uninstalled. I want only to keep access to acrobat pro. Can you help me?

  Hello

  Please follow:update or change your plan creative cloud

  For more details; Please contact customer service

  Kind regards

  Sheena