Has no hard drive, and emits the Service tag

Hello

The hard drive on my Inspiron 1501 seems to have gone wrong, it caused a right emergency stop about when it's a very sounding nasty, high rise, whirring noise. Diagnostics from the Start Menu running on this point as the hard drive test failed.

Now to start the computer stops loading windows once past the initial splash screens.

Replacing the hard drive is not, actually, I already have another to replace it. The problem is that this laptop came with no disk for the operating system (XP) support and drivers. Everything was simply stored on a separate partition.

However, the biggest problem of all is that my service tag sticker is missing, apparently after having door/peeled out of the bottom of the laptop, and without being able to log on in fact at all I don't know how to find it at this stage.

I suspect that any help from Dell's Tech support will be a process much more awkward without the re-initialisation tag #. The only other option that I noticed by looking at a page on the order of the drives support was the "order No." the purchase, I have of course failed to follow as well.

At this point, I'm just curious as to what my best options to possibly retrieve serial number if it's even feasible. I'd rather be ready to do a simple process once I have involve technical support.

Thanks in advance for any help.


Tags: Dell Drives

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