Has no updates more recent installation

I keep getting 'failed' for later updates... error 664.  (Some of these updates for Office that has been installed on the laptop when buying... "and I haven't used).

Suggestions:


1. tell us what operating system you have including service pack level and what version of Office you have, including the service pack level.

2. How can I reset the Windows Update settings?
http://support.Microsoft.com/kb/971058

3. save the Windows Update engine files
http://support.Microsoft.com/kb/326253

TaurArian [MVP] 2005-2010 - Update Services

Tags: Windows

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