Have disabled my CS6 design and web premium on old mac but when I try to activate it on the new mac States the serial number is wrong... any ideas?

Have disabled my CS6 design and web premium on old mac but when I try to activate it on the new mac States the serial number is wrong... any ideas? I have not deleted my old copy of my previous mac yet. How can I get the copy transferred to activate.

Thank you

Yes, you must uninstall and reinstall.  Try to use the cleanup tool to uninstall it in order to ensure that the stage is set for a correct installation (I have not used it myself, so I can't say much on this subject).

Adobe Creative Suite cleanup tool
---------------------------------

helps resolve installation for CS3 thru CS6 and creative cloud problems

http://www.Adobe.com/support/contact/cscleanertool.html

Tags: Adobe

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