Having trouble downloading Snow Leopard, any suggestions?

My desktop iMac computer is running Version 10.6.8 I bought 10.8 to update, but I get a message saying that it cannot be downloaded. Troubleshooting ideas?

Hold down the Option key and click the Apple logo in the upper left corner. Choose the Information System. For the model identifier, what he says? For example, mine is a MacPro5, 1

This page will tell you what model Macs are supported:

Mountain system requirements - Support Apple OS X Lion

Tags: Mac OS & System Software

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