Health & exercise of data does not.

My Apple Watch buggy since midnight Sunday, August 20, 16.  I work nights so I noticed right when he appeared at midnight when data movement/booth/exercise usually resets this night data reset and then automatically Move 708 following statistics / fiscal year 0 / Stand 5.  It is not possible that I could have won those move kcal in this short period of time. Throughout the day Saturday the watch continued to follow all three goals as usual never correct itself.  I continued to fulfill the purpose of the position of 12 hours, but on the phone app that he has highlighted 12 hours but I stood only 10 hours of reading.

I've set up a chat with apple support and they walked me through the "non-appairage" and "re-pair" my watch to the iphone, there is nothing.  At midnight Monday, August 21, 16 the watch reset statistics as usual and I thought it was just a one time bug, no! Exactly the same thing happened Monday night in midnight Tuesday.  As soon as it's turned out midnight Tuesday morning read data Move exercise 708/0 / 5 Stand.  With the data of the value false, it lost my data from the day before.  It's just frustrating because I'm really big on the pursuit of my move to streak (81 days) which is now lost do to the data to be erased.

I have a Genius Bar appointment in a few days hopefully can reslove this, otherwise the watch is still under warranty, but if someone else is having similar problems and them had corrected please answer.  Thanks for your help.

Hello

The following steps may help:

  • If you already have (not necessarily recently) used any third party fitness, record activity tracking applications / workouts on your watch:
    • On your watch: check if there is currently activity paused in the any of these applications. If there is, put an end to this activity of this application on your watch (not on your iPhone).
    • If in doubt, it can help to remove the third-party application fitness of your watch:
      • On your iPhone, in the application of the watch, go to: Watch My > scroll down and tap the name of the app > disable display App on Apple Watch.
  • Also look for similar problems in all the 3rd party apps that may have (already) used on your iPhone.
  • Close open applications on your iPhone:
    • Double-click the Home button, and then drag upward on each Preview app to close.
  • On your iPhone, in the application of the watch, go to: Watch My > privacy > Motion & Fitness - Fitness Tracking turn off.
  • Restart both devices in two turn off together, and then restart your iPhone first:
  • Re-enable followed Fitness (step 4).

Tags: Apple Watch

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