MacBook Pro has started to randomly stop when it is on battery since the upgrade to El Capitan
I have a MacBook Pro (15 inch, early 2011) which works very well on the Mountain Lion for a long time. I finally got round to upgrading to El Capitan last week: directly to 10.11.6. A few days later he just powered down without warning while I was working. He was so very well for a few days, but then made several times in the last 48 hours.
I am moderately sure it happens only when it is on battery (it did not in the past hours 8 while that plugged). Whenever it happens, that there is no warning and the Mac then fine restarts (manually) - Although the clock resets always in 1970 until he can contact an NTP server. One of the curious side effects is that my PostScript fonts were blank on the screen in Excel for a few reboots yesterday but then OK once again!
No hardware has changed. Major software change is only El Capitan and possibly an iStat Menus update.
I have reset PRAM and SMC. I ran the short AHT. I disassembled the machine and clean the fans. they were OK, but the problem seems to occur when the Mac is hot.
Spotlight and Time Machine sometimes seemed to be struggling for the upgrade, and I also saw rpcsvchost with 100% of a core for a while. The machine feels sometimes slow - but for the last 8 hours, it was very good. The only model that I put in place, is that it seems to occur only on battery; It's even happened then that the Dock (etc.) were loading after logging in after an unexpected shutdown.
The other thing common is in the newspapers every time:
Cause of previous stop:-128
I scanned a number of related posts to aspects of it, but do not look at who blames El Capitan rather than material. Yet, many people reported this kind of problem after the upgrade... Coincidence?
Cause of previous stop:-128
A negative stop code generally indicates a hardware failure. Have the Apple to assess your Mac. The fix may be as simple as a spare battery.
Start here: contact support
Tags: Mac OS & System Software
My mac froze just (since the upgrade to El Capitan) still today while on the internet. Has written on this subject before and submitted to the reading of the Console application, but there was no response.
Message on the console of today reads:
In the menu of Queries/All Messages to the system log:
29/03/16 12:10:13.234 PM ReportCrash : call to spindump for pid = 7118 wakeups_rate = 155 duration = 291 because of excessive Awakenings
The diagnosis and use of Messages:
29/03/16 12:10:14.222 PM spindump : com.apple.message.domain: com.apple.crashreporter.writereport.wakeups_resource.diag
com Apple.message.signature: com.apple.WebKit.Plugin.64
com Apple.message.signature2: UNBUNDLED | 11601 (11601.5.17.1) ((null))
com Apple.message.signature3: alarm clocks
com Apple.message.Result: noop
com Apple.message.summarize: YES
Any help would be most appreciated.
Try each of them in order. A test to see if the computer works properly:
- Reset the PRAM
- Reset the controller (SMC) system management
- Start the computer in Safe Mode, and then restart normally. It's slower than a standard home.
- Repair the disk by booting to the recovery HD immediately after the chime press keys control and R that the Utility Menu appears. Choose disk utility and click on the button continue. Select the withdrawal (usually Macintosh HD) volume entry of the list to one side. Click first aid button in the toolbar. Hold the button brings up. Disk utility and return in the Utility Menu. Restart the computer from the Apple Menu.
- Reinstall OS X by booting from the Recovery HD using the command and R keys. When the Utility Menu appears, select reinstall OS X and then click continue.
- Download and install updated Combo OS X El Capitan 10.11.4.
After the upgrade, I started noticing that the emails were disappearing from my Inbox. I finally discovered them in the trash. As I clean the junk and Trash regularly, I've lost a few emails before I realized what was going on - very frustrating! I now control Trash before deletion which is an unnecessary pain in the you know what! Everyone knows this problem and what we can do about it?
At the same time, I noticed that when I compose an email, it appears charges sent mail in time. What is going on? Help. Peter
From the Mail menu bar, you select
▹ mail preferences... ▹ Accounts ▹ behaviors of the ball
and uncheck the box marked
Store drafts on the server
Updated the MACBook Air to OS X 10.11.4 El Capitan. In this process, my printer disappeared. Apple support had to intervene to get the printer view and print - that was yesterday & took 1.5 hrs. Today, I tried printing and get the error "offline." I went through the steps of unplugging the printer and Router 2 x, but always 'offline' message. Help please!
Welcome to the Forums of HP Support!
I understand that you have some problems with your Mac OSX 10.11 for the Laserjet P1102w printer machine printing. I can help you with that.
To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:
- On your Mac, click on your Apple icon, system preferences and printers and Scanners.
- Hold down the CTRL key and click the icon of your printer on the left.
- Click on reset printing system.
- Click on the button "+" in the lower left corner of the screen.
- Select your printer from the list.
- Click in the box next to and select your printer from the list.
- Click on Add.
Please let me know the results after following the above. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.
Original title: computer power questions
Why has my laptop started to randomly stop before turning off? I had no problem with this computer at all for more than a year. I tried to run all the updates available, but of course, it turned off before she finished. Sometimes it will run fine then others that it is a nightmare. can anyone help please? I would be very happy to help!
Could be heat related - try using a small fan to blow into the air intakes to see if that helps.
It is just like it loses power or stop it in the normal way?
Remove ALL power and reinstall all the memory cards and cables (both ends where possible).
in fact, remove and replace - don't do not just tight. Remove the dust bunnies and clean the
air vents. Check that fans are working (before and after opening the case). When your laptop on all the
You can do is to reinstall the memory and clean the vents (still may try to add a small fan as a
This sounds like material so if the above does not help you then probably need the help of a
real computer store (not of leeks and glances at a Best Buy or other department stores) or the system
Support from the manufacturer.
Check with these utilities to see if information may be collected: BlueScreenView run to see if
There were some BlueScreens and MyEventViewer at the time, check if the stop (or a little
seconds before) see the event log contains useful information.
It is an excellent tool for displaying the blue screen error information
-Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
and displays information about all accidents of a table.
MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
time of the BSOD to provide more information about the possible cause - see TIP.
MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
Set it for a bit before and after the time of the BSOD.
AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
application goes down has occurred in your system. The information breaks down is extracted from the .wer
the files created by the Windows Error Reporting (WER) of the operating system component of each
time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
Also do this so you can see the probable bluescreens. (You may or may not be able to see
them if they occur even after doing this according to the cause.)
Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
More if needed and you think that the closure could related to the Options of food or sleep.
Check your settings (BIOS/CMOS) - usually F2 as you start - Wake on Lan, Wake on Modem and so on.
Troubleshooting Windows Vista sleep and extended
How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista
May need to reset all to default power settings and then place back as you prefer.
How to solve a problem of Mode for Vista and find a Solution
How to enable and disable Hibernation - you can try to disable and re-enable the it. http://www.Vistax64.com/tutorials/165508-hibernation-enable-disable.html
How to restore the default power in Vista (and then go back and change as you wish)
Panel configuration-Device Manager - look at the settings for the network card, WiFi, Modem power management.
and other devices. (Double click on the device and the power management tab)
Panel configuration-Control Panel Home view (non-conventional) in the top-right search pane
type of hibernation - see turn Hibernate on / off
May need to reset all to default power settings and then place back as you prefer.
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
After installing OS X 10.11.6 my macbook pro retina spontaneously restarts or stop.
Mine breaks down several times in mobile mode. However it never crashes when I use the HDMI port connected to a monitor
He started only today. My laptop would randomly just turned off when the battery was low. When I checked the percentage it shows 15% when I turn on my laptop. I already checked power options, and everything is normal. I was wondering if anyone has solutions to this. In addition, I notice just that my phone would not charge from 90 percent. It would charge up to 90%. Thanks in advance.
Welcome to the HP forums! It's a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I understand that your laptop randomly stops when the battery is low. It will be a pleasure to help you here.
A remarkable work has been done by checking the power options. You did awesome troubleshooting before you post your question in the forums of HP. It's always a great pleasure to work with tech-savvy and technically customers sounds like you. Kudos to you for this. I am amazed at your technical skills and levels of technical knowledge.
For clarity, I would need more information to help you best.
Please let me know the product # computer.
Have you checked if it stops when the charger is connected?
This could be a hardware problem with the battery and we need to insulate it properly. In the meantime, please try a hard reset first. Steps to follow:
- Turn off the computer and unplug the charger. Then remove the battery only if it is removable.
- Press and hold the power button on the unit for 15 seconds to carry out the static electrical charges inside the machine.
- Replace the battery and the charger plug it back.
Then visit this link to update the bios and HP support assistant. Link: http://hp.com/drivers please select the country and follow the on-screen instructions. Once this please visit this link to run hardware diagnostics on the battery and other components. Link: http://support.hp.com/in-en/document/c03467259 if please run full diagnostics and note any failure code if a component fails. Mainly to run diagnostics on the battery. According to the information that you could later calibrate the battery.
I really hope things the excellent work and the problem is solved without hassle. I hope this helps. Please let me know how it goes. Just to say thank youPlease click the ' Thumbs Up ' button to appreciate my efforts. If it helps, Please mark this "accepted Solution".
Take care now and have a week coming Holy.
my macbook pro has been consulted by crooks posing as BT open reach engineers using teamview for 10 minutes max.
What precautions should I take now? system 10.8.5 mountain lion
Hi e.a.snell, this is a very common scam. You can report it to http://www.apple.com/legal/more-resources/phishing/
Once someone has physical access to your computer, they can access all of your information and leave a malicious software they like on your system.
The only thing to do after what happens is to reformat the hard drive and reinstall OS X.
First make a copy of your data.
Then start command + option + r choose utility disk and erase the entire hard drive (top icon). Now, to partition your disk, you must create at least a partition for Mac OS X, which should be formatted for OS X Extended, partition scheme GUID that is the default value. Make sure that you are connected to the internet via Wi - Fi or ethernet.
We'll put the original OS that computer comes with. After putting in place, you can upgrade. After he finished the installation, it will restart and put you Assistant settings. Once you set up your accounts, you can connect to the AppStore and OS X update to the latest version of so that your Mac meets the system specification...
First make a copy of your current hard drive, unless you have a recent backup.
You will need your original installation to the next DVD.
Boot from the installation DVD. Choose the drive that you want to delete in disk utility and click on the above icon, which represents the entire disk. Press erase the drive.
Then, your DVD, install you the original OS and from there proceed to 10.6.8.
EDIT: Also change your Apple ID.
I was in the middle of an update when my Macbook Pro closing in on me, and when he turned back, he wouldn't let log me into my account. I know that my password and everything, but this isn't just me connect. I have to restart the laptop? If so is there a way I can save all my documents? Please help as soon as POSSIBLE.
Was it a software update from apple? When an apple update requires a restart, it may take a little time so that it starts. If it do not, you can try a reboot. What year MBP and operating system you are running. If everything fails and you have the recovery partition. You can start on it and do a reinstall. This should not delete any personal files.
My Macbook Pro has been hijacked by trolls in my country of origin of Western Australia - how to secure my computer? How can I get rid of the trolls? All boards of the community would be welcome. For example, I know that trolls are and why they do it, but the police are interested in these "questions"?
Just what evidence do you have that yo have been hacked?
Viruses, Trojans, Malware - and other aspects of Internet Security
Effective defenses against software malware and other threats
Sometime this week, my MacBook Pro has lost its sound. I can't listen to anything that has the sound of iTunes for video clips. It is no longer a Volume icon (speaker w / lines of radiation) on my Menu bar
Sometime this week, my MacBook Pro has lost its sound. I can't listen to anything that has the sound of iTunes for video clips. It is no longer a Volume icon (speaker w / lines of radiation) on my Menu bar. My MacBook Pro is a mid-2012, 2.3 GHz Intel Core i7 Memory 16 GB 1600 MHz DDR3 OS X Version Yosemite 10.10.5
Graphics Intel HD 4000. Can anyone help?
Thank you very much!
Reset NVRAM may solve it.
Or system preferences > sound, check on 'Volume to see the menu bar' to show the volume of the sound in the menu bar.
A macbook pro with retina display becomes hot when in use?
Yes. All of the skin of the MBP is part of the evacuation of heat, not only the arriere-charniere event. That's why running the MBP on a hard flat surface is better, so the room air can cool down all surfaces. He put on a hidden or your knees when running may block exposure to air.
High intensity running video uses graphics and CPU harder, needing cooling.
I bought Lightroom 3 several years ago and have regularly updated through 5. My new MacBook Pro has no dvd player. How to make LR on my computer under my current license? I don't want to use the cloud for this subscription.
I bought Lightroom 3 several years ago and have updated regularly thanks to version 5. My new MacBook Pro has no dvd player. How to make LR on my computer under my current license? I don't want to use the cloud for this subscription.
You can download Lightroom 5 from the link below:
I have a new macbook pro and want to install CS3 on it. I followed all the download links. Found my serial number for my Adobe account and get up to date through the whole &; get this message ' put in place has encountered an error and cannot continue,
I have a new macbook pro and want to install CS3 on it. I followed all the download links. Found my serial number for my Adobe account and get up to date through the whole & get this message ' put in place has encountered an error and cannot continue, contact adobe customer support for assistance ' all I want is for CS3 to install on my new computer so I can continue to work and do not have to spend hours working it help Please. CC is not an option, because I work in a country with no reliable unlimited internet access
New computer means new problems of system operating with the OLD software means
Fix possible Mac 10.10.4 (at least for Premiere Pro) https://forums.adobe.com/thread/1891705
10.10 mac. ? sometimes has problems, often related to the 'default' permissions that need to be changed
I need a download version of pscs4 for mac from my new macbook pro has no dvd player. I have the version licensed on dvd.
If you follow the 7 steps, you can download a trial through one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate it with your serial number.
If you have a problem downloading, you don't follow all 7 steps. as a general rule, do not carefully follow steps 1, 2 or 3 is the problem, but your browser must also allow cookies (a setting of restrictive browser) is another potential source of problems.
Maybe you are looking for
udated to 10.0.2. The battery quality is degraded with only 10 and now, my apps are starting to freeze. What is happening on Apple? I did all what all the forums. I have no apps to open, I close them all the time. Battery is down 30% in an hour.
When the first opened there is a brief flash of the correct home page. The vertical resolution and then immediately expands to hide the toolbars at the top and at the bottom bar. I can't access the bookmarks or perform many other functions. I also se
When you scan documents to PC I cannot scan with the ADF. Is this possible?
Hi admin and all,. In this case, I am the new office. Where is the computer I use a desktop Compaq Presario CQ3138L with operating system Windows XP Professional PC brands. After the re - install all drivers are not available. After browsing the site
I have a Dell GX620 desktop computer and a laptop Dell D430 (two Windows 7). I have Comcast Internet 50mbps with a gateway device 1 (Arris TG 862). Whenever a race a diagnosis at home on two computers - wired and wireless - I get the error message: