Healthcare.gov suggest IE or Chrome. All the reports of problems with Firefox using Healthcare.gov?

When I get to the point to enter my contact information and click on continue system errors and not move forward. On the chat line with tech support to Healthcare.gov suggested IE or Chrome. Other users of Firefox has had similar experiences. If so, what was your resolution? Thank you. flbob

You may need to enable cookies from third party if the parameter visited does not work.

  • Tools > Options > privacy > Firefox will be: "use the custom settings for history".

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do NOT click on the reset button on the startup window Mode without failure.

You can also try a new private window (which uses a separate set of cookies).

Tags: Firefox

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