Hello! I want to unsubscribe

Hello! I want to unsubscribe

Hello Mihael,

first to your knowledge: we have here in the forum are users like you and me not employed Adobe. We users try to help each other.

Now, if I understand correctly your correction in the right way, it would be the best, you uninstall all Adobe programs. After that, you can download the necessary programs such as trial versions and convert it into a regular version using your serial number.

BUT attention by uninstalling from your own resources. And so I would uggest to use in this case the Adobe Creative Cloud cleaning tool.

Perhaps you need to first toggle, so please take a look here:

http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

After that, you should CC completely remove and reinstall by using Adobe Creative cloud cleaning tool. (A try to uninstall by own resources does not, as I said above!) Important, I quote: Adobe Creative Suite cleanup tool allows to solve the problems of installing Adobe Creative Cloud and Adobe Creative Suite (CS3 - CS6) applications. The tool removes the records facility for preliminary facilities of Cloud applications or Creative Suite creative. It does not affect existing installations of earlier versions of Creative Suite or creative Cloud applications.

Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations

If necessary and any other questions click on by - as I said above - http://helpx.adobe.com/contact.html and 'open' Please use the cat, I had the best experiences.

Now, I think, you/we finally will not solve the problem. Good luck!
Hans-Günter

Tags: Adobe

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