Hello, why I can not install the trial version?

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  I can not install the trial version of Adobe Muse. When I'm in the creative cloud Apps section it shows just the animated icon of thought.

  Hi Alistair,.

  Can you please clarify the question or help us with a screenshot?

  Please check your firewall settings or try the following steps:

  Rename the opm.db file.

  1. Close the application of Creative Cloud runs.
  2. Navigate to the OOBE folder.
     Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     Mac OS: /users/folder/Library/Application Support / Adobe / OOBE
  3. Rename the file opm.db in opm_old.db
  4. Launch of creative cloud

  Kind regards

  Akshay

• Why I can not install the 5 Lightroom trial on my Mac?

  Hello

  I tried to install the trial version 5 Lightroom on my MacBook (Mac OS X - version 10.5.8.) but when I click on the app to install, I received the following message from the installer:

  Operation could not be performed. (error com.apple.installer.pagecontroller - 1).

  What is the reason of this message? What can I do?

  Thanks for your help,

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  5 Lightroom requires 10.7.x or higher

  You must update at least to Lion to run Lightroom.

• I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  Please try: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• I can not download the trial version of Lightroom. In my screen it says it is loading but nothing happens.

  I can not download the trial version of Lightroom. In my screen it says it is loading but nothing happens. I have been trying for over an hour now.

  I use windows 8 and disabled my firewall of windows and kaspersky. I don't know why nothing happens when I click to download. I used internet explorer, chrome and firefox. Please help me.

  Joris1983 you can download the installation files directly from CC help | Download, install, update or uninstall applications.

• I can not download the trial version after effects CC show me a message in the page: we are experiencing some problems, please try again later. If the problem persists, contact customer support.

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  [Ask in the correct forum allows... Left non-technical Forum Lounge for forum specific program... MOD]

  Maybe it's a false error that hides the real problem... a 32-bit computer

  You MUST have a 64-bit computer and operating system... What is your computer?

  -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

  -Programs are supposed TO not view or download if they are not installed on your computer

  -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• Can I install the trial version of photoshop, on several computers in the same classroom, sharing the same IP address?

  Can I install the trial version of photoshop, on several computers in the same classroom, sharing the same IP address?

  As far as I know, Cloud programs are related to the identification of the user, so 'you' can only install on 2 computers and both can not be used at the same time

  Then, each computer must have the trial installed by a different person (different Adobe ID) to have all the computers used at the same time

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

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• I can not download the trial version of photoshop.

  I can not Download the trial version of photoshop. says the trial period et has expired. but I have never tried Photoshop .

  Hello

  Please see software Adobe to trial has expired at the beginning

  Alternatively, you can contact customer service

  Kind regards

  Sheena

• can not install the latest version of itunes, get the error msg: "the component you are trying to use is on a network unavailable resource."

  Can not install the latest version of iTunes.  Everytime I try I get this error msg: "the component you are trying to use is on a network resource that is unavailable."

  Then I click OK and get this msg: could not find the path C:\users\my name\appdata\local\apple\apple software update\itunes6464.msi.

  I need to sync my new iPad pro and because used to synchronize requires the latest update, I have my laptop but I never have syncd my ipad with this computer and if I try to backup if I agree to erase everything on my device and sync with the laptop.  Of course, I don't want to do what I want to see everything on the NEW ipad from the old version.

  I went through the troubleshooting and found a solution, but when I had finished making all this trouble report said, there was a pesky itunes shortcut file on the left and I can not delete this shortcut, regardless of how many times I try.  If I can't remove it, the Installation will be terminated.  How can I delete this file?

  For general advice, see troubleshooting problems with iTunes for Windows updates. Start by Missing MSI errors .

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• I can not download the trial version of CS6. Seems the status "updated" in the Adobe Application Manager.

  I can not download the trial version of CS6. Seems the status "updated" in the Adobe Application Manager. Help, please

  Run the Creative Suite cleanup tool, try again.

  Mylenium

• Can not install the latest Version of Flash - please help

  Any page that uses a flash drive will create a notification to authorize or to continue blocking the program.

  1.) using Firefox 49.0.1

  

  (2.) 22.0.0.209 flash - why are there 2 lists of flash in my Add-ons? I can't delete one of them?

  

  (3.) the drive element reads: "this plugin is vulnerable and needs to be updated"

  

  4.) I go to the download page.  Note the version: 23.0.0.162

  

  5.) download the file

  

  6.) open the installation file downloaded

  

  7.) Confirm installation

  

  8.) blank window appears with the title "Adobe Download Manager" - nothing happens

  

  9.) close this window and white page opens in Internet Explorer "get.adobe.com/flashplayer.

  

  10.) the Setup .exe file is now gone - I'm deleting it. He took himself

  

  --

  (Q.1) no idea of what's going on here?

  (Q.2) how can I install the latest version successfully?

  Q.3) why can I not 2 versions in my modules and how can I remove the old version?

  Update: I ran the flash-uninstall program, but version 18 is still in the list of Add-ons.

  I also tried to download and install the latest version again, but exactly the same result as listed above happens.

  Hello

  It is possible that the Flash Player files detected in your second screenshot are in a certain place that uninstall is not updated on delete. Follow these steps:

  1. Launch Firefox and navigate to Subject: plugins
  2. Locate the Shockwave Flash
  3. Note the access path Flash Player Flash Player from loading.  For example:
     
  4. Using Windows File Explorer / go to the location of the path (in step 3) and delete the file

  For the dialogue window empty installer, follow these steps:

  1. Right-click on the Setup file, and then select Properties
  2. On the general tab, click the unlock button
     
  3. Click apply
  4. Click OK to close the window
  5. Double-click on the installer to start the installation program

  Setup online deletes itself after his execution.

  --

  Maria

• Can not reinstall the Trial Version

  Hello

  I installed the trial version of Acrobat Pro DC just a couple of days, but because of PC problems I uninstalled it as part of the troubleshooting process.

  I have now resolved these questions & wishes to continue the trial: However, when I try to reinstall the trial version, I get an error message in the sense of "windows install does not update advertised programs managed, at least a feature must be already installed.

  How can I get around this and complete the installation?

  Thank you.

  Hello

  If you are using windows, please download cleanup tool to uninstall the version that your had done it previously and then reinstall.

  Here is the link for the cleaning tool.

  Download Adobe Reader and Acrobat cleaning tool - Adobe Labs

  You may refer to the following to reinstall Acrobat DC.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-DC-downloads.html

  Concerning

  Sukrit diallo

• Satellite Pro A300D-161 why I can not download the latest version of the Bios Toshiba

  Hello

  I need your help because I can not download the latest version of the Bios for my laptop to the toshiba-europe support page.
  Either internet expoler 8, or firefox can not open the Bios download page.
  Why is this problem? Thre is anyway to fix it?

  Anyone have the same problem with me?

  Note: I am using windows xp and the version of the bios is * 3.10 * v as of 4/30/2009 +.

  Thanks in advance and sorry for my English, mike.

  Hello

  I checked the page European driver of Toshiba and I download of couldn t BIOS too...

  Seems that there is something wrong with the server

  However, I think that Toshiba will fix it in next time

  So I recommend you to check this page later

• I can not installed the latest version of imesh and yahoo messenger in my computer

  my computer is windows 7, but is now windows xp because there is no English version of output of Chinese win7 so they change but the problem now I can't installed the latest version of imesh or even yahoo messenger on it I tried the micro fix but it does not work so difficult to install something the yahoo mail cant open my message it almost 300 msg it what I have to do I Update win xp Server 2 in latest version pack, but I do not know if will stiil working at this moment I can't installed imesh

  Please see: iMesh Causes program an Error Message in Windows XP

• Why I can not install a trial of InDesign CC? The page says download but is not true! It's so frustrating!

  Please, do know why it is impossible to install a trial version of InDesign CC

  Hi maricusa,

  It seems a problem with the browser.

  Can you please check with another browser and see if you experience the same.

  Kind regards

  Rave