can not install the latest version of itunes, get the error msg: "the component you are trying to use is on a network unavailable resource."

Can not install the latest version of iTunes.  Everytime I try I get this error msg: "the component you are trying to use is on a network resource that is unavailable."

Then I click OK and get this msg: could not find the path C:\users\my name\appdata\local\apple\apple software update\itunes6464.msi.

I need to sync my new iPad pro and because used to synchronize requires the latest update, I have my laptop but I never have syncd my ipad with this computer and if I try to backup if I agree to erase everything on my device and sync with the laptop.  Of course, I don't want to do what I want to see everything on the NEW ipad from the old version.

I went through the troubleshooting and found a solution, but when I had finished making all this trouble report said, there was a pesky itunes shortcut file on the left and I can not delete this shortcut, regardless of how many times I try.  If I can't remove it, the Installation will be terminated.  How can I delete this file?

For general advice, see troubleshooting problems with iTunes for Windows updates. Start by Missing MSI errors .

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

TT2

Tags: iTunes

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