Help cleaning applications stuck in progress

Hello

We worked on getting vRA 7 will be deployed. In the process, we have accumulated a few strange failures and queries that are stuck 'ongoing'. I'm trying to figure out how to clean them.

In cases where the installation of software components hanged and the deployment request is stuck ' in progress ' forever, I was able to delete using this reference http://open902.com/vra7-delete-stuck-in-progress-deployments/ .

The latest cases are a little more difficult for me to understand how to cleaning. They are the mutations that have been completed, and if the object exists as element, but the purpose of the machine under the deployment no longer exists. This translates into several expiry and destroy demand that fill and stay current.

For example:

InProgress1.jpg

The deployments are in respect of the points:

InProgress2.jpg

But trying to destroy some of them generates an error:

Part of requests the following text failed: Server2012R2Agent. Internal error in application of component: [error rest]: {status code: 502}, {error code: 10107}, {error Source: null}, {Error Msg: you cannot perform this action because the system cannot connect to the provider at https://VRAURLREDACTED/WAPI/.}, {Msg system: service Provider is unavailable or in an error state.}

And some of them do not have an available action to destroy the:

InProgress3.jpg

I would be grateful any advice and how to clean them. I think that this may involve the IaaS database...

~ Darrenoid

Hello AstraMonti,

I managed to get this cleaned up, but it was an ugly process. The requests have been the easy part. I just ran a query on the database on the device of vra psql to change applications that are going to fail. I did it because I am very familiar with my environment and I was positive the only ongoing, applications were those who were still stranded and I had a large number of them. This can also be done at the same time. Here is an example showing the table and the status that I used for this:

Postgres = # UPDATE cat_request SET state = 'PROVIDER_FAILED' where STATE = 'IN_PROGRESS"AND id ="653194eb-bd83-4fce-b386-a0d52b6c5616"AND requestnumber = '1321';

Now deployments that I couldn't destroy in vRA were hard to remove. First, before that I couldn't remove deployments, I had to remove the machines associated with them. According to VMWare, the new command line tool customer cloud should be able to do it for me:

https://KB.VMware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalID=2144269

For me, it has not worked. When I ran the command forceunregister I had no errors, but nothing happened. The machine was never destroyed.

So, I started looking into this framework the IAAS. The IAAS database stores information that you see on the Infrastructure > domain managed by Machines at vRA. I noticed that the machines were listed there, but had a strange status (I don't remember the status exactly) as current or deployment. He was the one with the missing State. I tried to remove them from the interface, and I noticed that the machine that has been marked as missing has been removed.

So, I logged on the server with the database and found IAAS the table where is stored the computer state news managed. Sorry I don't remember which table it was. I manually changed the State of the virtual machines stuck at "missing." After that, I was able to remove Infrastructure machines > managed Machines. Once the machines have been removed, I was able to destroy all requests.

For all deployments stuck, I had, most of them have already been deleted for vcenter.

See you soon,.

Darrenoid

Tags: VMware

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