When I go to find the help I get of a help of application ctr.exe error message in windows xp
Don't let me access antivirus protection
Hi Billy,
1 have you made changes to your computer recently?
2. are - what you are talking about assistance by using Windows?
3. what anti-virus is installed on your computer?
I suggest you to follow the steps and check if it helps.
Method 1: Scan your computer using Microsoft Safety Scanner in safe mode with networking and check if that helps.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
To use a safe mode with network option, follow these steps:
(a) restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
(b) use the arrow keys to choose Safe mode with networking in the Windows Advanced Options menu appears, and press ENTER.
Method 2: run System File Checker and check if it helps.
Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
Tags: Windows
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