help gray Captivate 9 button under menu update
I have versions education Captivate 9 2, one for Mac and 1 for the PC, and I received notification of a recent update available from Adobe on Captivate 9. I was able to update my Mac version however have been unable to update the PC version as updates, the button is grayed. Screenshot see attachment.
I've deleted and reinstalled 9 Captivate and this has not corrected the issue.
Can anyone help?
See you soon
Jen
The Administrator removed updates.
- Close Captivate.
- Go to C:\Program files\common files\adobe\AAMUpdaterInventory\1.0\ and rename the AdobeUpdaterAdminPrefs.dat what it is (say, just add a "_1" to the name).
- Launch of Captivate.
Option updates you must activate now.
Tags: Adobe Captivate
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