Help [how to disable the software on a stolen computer?]

My computer was stolen and I had to get a new one and now it won't let me download the serial number, because its been on 2 computers now, but one of the computers I have more... Help!

What version of Lightroom?

Contact Adobe chat customer service and ask that your number of activations of re - configure.

Contact the customer service

Tags: Photoshop Lightroom

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    My PC died and I had of course no chance to disable the software before... Now, I got a new PC and want to use the same license.

    Adobe means it's quite disabling on a laptop, which has a no. 2. software = running chat-support told me it turns on all the computers at once. But it doesn't seem to be the case...

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    You need to contact Adobe support via chat and ask them to reset your activations.  If you ask for more, you're likely to be sent here where no one can help you.

    To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Serial number and activation support (non - CC) chat

    https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

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    Contact Adobe technical support via chat and ask them to reset your activations.

    To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

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    Thank you for your empty insulting response. I wonder if your answer is just an automated response.

    Well, I was going to answer the Fahimulla K and politely point out that they may have misunderstood your question because you seem to have the "how-to" down to "Disable the display timing of high DPI settings" in the compatibility of most of the Programs tab.  So say what you said apparently is that Microsoft Office 2010 programs do not seem to allow that (the selection isn't activated - grey - so you cannot select)- but you have decided to go in a different direction (more rude/crude) before I got the chance.

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    However, I had planned on looking into this because he was intrigued, so despite the generally rude responses by you in the two posts, I found you so far - I'll post the results of my research (and my job steps) here in case it might be useful to someone.  I'll probably respond to the other post and a link to this post as well.

    At this stage, while having access to several computers, some with Office 2007 again and others with Office 2010 32 bit, I had not found the time to test and see if it is linked to all Office 2010 64-bit or not.  I confirmed that this setting does not seem to be available in Windows 7 (64 bit) for individual products Microsoft Office 2010 (64-bit versions.)

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    So by doing research and without more information from you (such as possibly critical details that you probably have Windows 7 64-bit and 64-bit Microsoft Office 2010) and tests on one machine 64-bit Windows 7 but 32-bit Office 2010 - I note the checkboxes in the compatibility settings are available.  I first thought about this possibility when I noticed a part of this article:
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    ... when they say, ' "NOTE: If the compatibility options are grayed out, then it is a 64-bit program and cannot be changed.".

    So - I would say the second part of the answer of the Fahimulla K would be a great place to start (and you did, looking at this post from you in the forums Microsoft Office... about a minute after the display of it here.)

    I think that you maybe isn't luck if - * if * you run the 64-bit version of Office 2010 that is.  Even Microsoft (for a long time - maybe still) recommended and installed Office 2010 32-bit default products.

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    My suggestion, if my hypothesis about what architecture of Microsoft Office that you have installed is correct, would be to uninstall Microsoft Office 2010 64 bit and install Microsoft Office 2010 32-bit.

    Hope that helps someone.

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    I am currently not able to use the serial number. to validate the (Acrobat 9.0) software installed on the machine.

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    To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
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