HELP, MY COMPUTER IS SICK ON THE PART OF THE BEAR

MY COMPUTER STARTED ACTING FUNNY ESPECIALLY THE POINTER WAS NOT GOING WHERE I WANTED AFTER DOWNLADING BEARSHARE NORTON SAYS IT WAS OK. BUT HAVE BEEN DELEATED AND ALWAYS WRONG EVEN AFTER THE RESTORE TO EARLIER DATE. Help, please!

Hello

Step 1: I suggest to start the computer in safe mode and check if the problem persists.
Startup options (including safe mode)

http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

Step 2: If the problem is solved in safe mode, then I suggest you perform the clean boot and remove the program that is causing the problem.

How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8
http://support.Microsoft.com/kb/929135

Note: Follow How to reset the computer to start as usual after a clean boot troubleshooting article KB929135 to reset the computer in normal mode.

See also the link: Mouse, touchpad and keyboard with Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows Keep us updated with the results once you try the steps above.

Tags: Windows

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