Help! My computer just started slow and freezing upwards, even ask this question is hard to do

I have a Pavilion Dv6-1245dx, and today it started running more slowly and be all stuttery and jerky - ex: Watch Netflix, the sound works fine but the picture freezes. Run games on Facebook, but on such a delay, they are impossible to play. I'm running on Windows Vista (I think, regardless of that before 7). I'm COMPLETELY out of my element here. Any help would be appreciated.

Hello

Judgment of the laptop.  Tap away at f10, you start to get into the Bios Menu.  Under Advanced Options or diagnosis tab, you will find the possibility to run tests on the hard drive and memory.  Run the two tests and post back with any error meesages.

If the criteria above, try the following.

In the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

sfc/scannow                (Note that there is a space between sfc and /)

Let the entire process, then the output type and press ENTER.

Then, click on the Start Menu, click computer, left click Local disk C once to highlight, right-click Local disk C and select Properties.  Click the Tools tab and then click on the button "check the drive for errors.  In the next window make sure that both boxes are checked, then click Start.  Part of this process will require a reboot to check the disk.

Kind regards

DP - K

Tags: Notebooks

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