Help please! How can shieldsoft.exe I remove this?

The detailed error message is given below. Help please

Signature of the problem:
Problem event name: BEX
Application name: shieldsoft.exe
Application version: 0.7.6.11
Application timestamp: 563739f8
Fault Module name: ntdll.dll
Fault Module Version: 6.0.6002.19514
Timestamp of Module error: 561e7b93
Exception offset: 000c75c8
Exception code: c0000005
Exception data: 00000008
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: e705
More information 2: 51040ad2a63f4eb19a16f331dfe1e29b
3 more information: 7a9b
Additional information 4: 4e42a274c7bd9d926bb6e814210f6e2f

If it is listed in the Control Panel, remove it with this tool.

Revo Uninstaller
http://www.revouninstaller.com/revo_uninstaller_free_download.html

If it was or was not registered, follow up with these freeware tools.

AdwCleaner (free)
http://www.bleepingcomputer.com/download/adwcleaner/

Malwarebytes (download the free version)
https://www.Malwarebytes.org/free/

When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

Junkware Removal Tool (free)
http://www.bleepingcomputer.com/download/junkware-removal-tool/

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