Help! Windows Installer does not work and I'm tired!

I have tried for days to fix this, but do not get the case. I tried to START it, SERVICES AND APPLICATIONS, MANAGE, suggestion etc. and I get the 'windows install on local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs. I then tried the System File Checker tool and received a message that there are corrupted files that cannot be repaired. What now?

Hello lesliegs,

There are many causes of Windows Installer errors.
(1) it could possibly be linked to the SQM client which is part of the (CEIP) product improvement program. Under by default, where MachineThrottling is enabled in the registry, all calls to WinSqmStartSession in the ntdll.dll file will make Explorer crash, or Windows Installer installation to fail.

IIN to solve the problem, simply remove and delete the MachineThrottling of the system registry registry entry. From the search box, type regedit, and then highlight the correct entry. The changes are saved when you exit regedit. The MachineThrottling registry entry is located inside the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions

Do not forget and make a system restore point in case where there is a problem by modifying the registry.
Creating a point of restoring system manually: right-click on the icon of the computer in the office, and then click Properties
In the left pane, click System Protection
Alternatively, to directly access the System Protection tab, click Start and type SystemPropertiesProtection.exe.
If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
Click the System Protection tab and then click on create.
In the System Protection dialog box, type a description, and then click on create

(2) it could be linked to the 3rd party software. To find out if there is a conflict run a clean boot with MSCONFIG.

Go to start and in the start search box, type MSCONFIG. Then uncheck all startup items. Restarted and see if the error occurs.
Then I continued to run MSCONFIG and checked one program at a time to run at startup. Rebooted, restart, check one program at a time.
That's a lot of your time, but you can select multiple programs in time to try to identify conflicts.

You can use the following article for assistance.
KB 929135 - how to solve a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

If please reply back and let us know if this helped with your question.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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