Help with the Bios Reset Service password

I am trying to use the Bios password reset Service to power on password and HDD password. The current Bios setting is "enabled, current". Sidebar using Bios tells me that in order to complete the registration to this function to open the application to create a recovery media and "follow the instructions. I'm lost, there is nothing on the password reset Service. I have already created recovery disks and even a rescue Media disk.

I found that in the application Client Security Solution, on the Advanced tab, there is a "Hardware Setup Password Reset" function, but it is grayed out!

As this function is available for selection in the Bios I wouldn't be able to use it?

I use the recovery feature of Windows password to logon to Client Security without any problem.

Any ideas?

Thank you!!

BIOS installed: 7LETC5WW (2.25 - 1, 08) Release Date: 08/01/2009

Version of client security Solution: 8.20.0023.00

PS. I will not bypass any password, I want to just activate the hardware password recovery feature in case I need it ever.

UPDATE:
In case anyone cares, I have finally found a way to activate hardware password reset in my T61. Here is the solution, at least in my case:

(1) found the file in Program Files-> Lenovo-> Client Security Solution-> HwPwReset.exe

(2) run the file and follow the instructions

(3) a "secure" environment has been created in the hard drive and restarting the laptop

(4) the laptop started in the secure environment where I was asked to establish 3 security questions and answers.

(5) restarting the laptop and the status of password in BIOS reset changed on registered.

Now, if I ever forget the market Hardrive words of past or all I have to do is press F12 at startup, select password reset option of going, meet my security questions and voila, passwords are reset or deleted. Very well!

BTW, I called Lenovo support twice and after talking to 3 "technicians" and a supervisor, they had no clue on how to do it. Go figure!

Tags: Lenovo Products

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