Hi blackBerry smartphones. Please help if you can

Similar Questions

• BlackBerry smartphones * Please HELP! * How can I RESET my blackberry without going into 'OPTION '?

  I have blackberry bold 9780 so basically, I downloaded this theme and since he has been active, it's just totally messed my blackberry set to the top, and its really stressing me cus im 16 and I couldn't live without my phone lol I downloaded loads and loads of themes before and he never had any problems until I have download this a call "SEVEN" (I think) and my phone kept freezing , I could not go on facebook, video, photos, text messeges AND MORE F * CKED UP IS NOW, it won't let me go on OPTION or PUT IN PLACE so that I could not go to change the theme back to normal, I tried goin to the world app blackberry to download another theme but it ALWAYS comes gel whenever I spend on it. I tried everything, none of this seems to work. Ive been pulling in and out of my battery to more than 10 times today :/ and it's just the same really reallyyyyyy upset me: '(donc j'ai juste besoin de savoir si il y en tout cas totalement réinitialiser mon téléphone entier SANS passer OPTION?) Please PLEASE share your knowledge, I will be VERY MUCH appriciate if you could help, COULD NOT YOU THANK ENOUGH xxxxxxxx

  Hello

  Yes its possible to reset without entering the Menu Options on your phone:

  1. you must have BlackBerry Desktop Manager on your PC.

  2. connect the phone with open Desktop Manager.

  3. go to the Applications tab

  4 locate the rogue app/theme, kill it and your phone should come back with the default theme.

  5. If you can not find via Desktop Manager then try to do a full backup.

  6 restore the phone to factory settings, restore data selectively.

  Hope this works for you, if it's not then you need to use BBSAK to wipe the phone or try to remove the new theme.

• BlackBerry smartphones please help me I can't live without my BB

  My BB Curve 8520 White Watch screen says App Error 523 and then at the bottom of this, there are highlighlighted Reset in black, by clicking on it, the phone restarts and do the same again. I removed the battery several times. Please help me

  Hey dubem747,

  Take a look at this help article to solve your App Error 523.

  "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

• My hard drive and the Extras have plenty of space. Yet several times each and every day, I'm getting flashed "virtual memory minimum insufficient..." Virtual memory pagefile... "Any joy? Please help if you can. Thank you. Cecilia.

  Question

  I have another type of problem with Firefox

  Description

  My hard drive and the Extras have plenty of space. Yet several times each and every day, I'm getting flashed "virtual memory minimum insufficient..." Virtual memory pagefile... "Any joy? Please help if you can. Thank you. Cecilia.

  This has happened

  Each time Firefox opened

  Only a few weeks ago, (tried everything)

  Troubleshooting information

  ?

  Version of Firefox

  3.6.3

  Operating system

  Windows XP

  User Agent

  Mozilla/5.0 (Windows; U; Windows NT 5.1; en - us; RV:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

  Plugins installed

  • -Adobe PDF plugin for Firefox and Netscape
  • Default plugin
  • Shockwave Flash 10.0 r45
  • Windows Presentation Foundation (WPF) plugin for Mozilla browsers
  • Java plug-in 1.6.0_07 for Netscape Navigator (DLL Helper)
  • Npdsplay dll
  • DRM Netscape Plugin store
  • DRM Netscape Object network

  Read about virtual memory here: http://www.ehow.com/windows-xp-virtual-memory/

• BlackBerry Smartphones Please HELP, my 9860 is nuked...

  Hi everyone, after the upgrade 2 apps yesterday my app world must restart, everything was air normally, but... When you try restarting my bb to finish a constant in the screen start (where the bar appears) and about 20% load, reboot again.

  When I connect to my mac, a show of window that need repair, but when I click in the button repair, then show me a message which said «cannot repair your device blackberry.»  ' not found software for your blackberry device, please check again later.

  Please help me, I can't do anything...

  Thanks in advance

  Finally I did it.

  The fundamental problem is Blackbery Desktop Software for Mac, it is not 100% compatible with blackberry support cause can never fix my bb.

  Solution for me:

  1 - install windows with bootcamp (not VM, a lot of problems with the USB ports)

  2 - Download Device Software for 9860 and BDS... obiusly for victory.

  3. connect the devices "WITH BATTERY", very important.

  4 - click on "Update".

  5 take a chance for the BB server answer... and give you good news about your software.

  6. install and all you want to do for the recovery of your bb.

  Please, RIM, GIVE the SUPPORT of United States FOR THE MAC USERS... SUPPORT REAL.

  Thanks to all to try to help me. !

• BlackBerry Smartphones please help me confirm my BB 9630 is unlocked? Thank you!

  I have a BB Tour 9630 I recently received from Sprint and want to give it to a nephew as a birthday gift.  His parents are on another carrier (T-Mobile or Verizon - I don't remember) and I want to make sure that it will be able to work.

  I disabled the line it's on and checked that all the items in the advanced-> SIM options show that "disabled", but do not know if I understand.  In addition, I was not sure if it will work on any network identity even after being unlocked.

  1 is this to say that my phone is unlocked?

  2 can be used with all shells?

  Any help is greatly appreciated.

  Hi and welcome to the Forums!

  Commonwealth says:

  1 is this to say that my phone is unlocked?

  From your description, I think so... but you should check again with this FAQ:

  • http://BlackBerryFAQ.com/index.php/How_do_I_determine_if_my_BlackBerry_is_%22unlocked%22%3F

  Commonwealth says:

  2 can be used with all shells?

  It's a more complicated issue. It can definitely work for all functions on any carrier that already directly supports this model BB... you can check this page of product specifications for businesses that support:

  • http://us.BlackBerry.com/smartphones/blackberrytour/#! where to buy

  But it can also run on a carrier network which is compatible with the BB radio. You can check the radio BB here (the 'Network' section) features:

  • http://us.BlackBerry.com/smartphones/blackberrytour/#! phone-specifications

  You would have to research to specific carriers that you plan and their radio frequencies to ensure that the BB is indeed compatible with a network of carrier specific or not.

  But, be aware that running on a network that does not natively support the BB model would likely result in features limited... it is difficult to get a BB model not supported to achieve full-BB services on a carrier network that does not directly support the BB model (even though the radio frequencies are compatible). Voice services (voice, SMS, MMS) are generally not a problem at all... but BB exclusive data services will be much more difficult. See this FAQ for general guidance:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  On supports that fully support the model BB, the complete set of services probably is possible. Formats which do not support the model BB and yet the network and radio BB are compatible, it is likely that only the first or even the second level of services is possible (there are tricks to get the job full level third, but it is tedious and delicate). If the carrier network and radio BB are not compatible, then anything is possible.

  Finally, it is really up to the carrier to decide if they allow even the BB on their network. They can say no. The fact that a BB can operate on a network (any level, for example) does not mean that the owner of the network in question will allow him. Really, you should check with the carrier you want to pass in order to be safe and to determine exactly the level of service that won't be possible.

  Good luck!

• BlackBerry Smartphones Please help - I can't hear anything...

  Dropped the phone, which is normally fine.  Now I can't hear anything and it is not a sound when a text arrives - but people can hear me when I call.

  I've heard that I can reinstall the software to see if it works?  How to do this, or other ideas?

  Thank you for your help.  I miss my phone!

  Hello

  The following help to reload the software, but if its broken internally, it will not provide the solution.

  What I was doing to completely wipe my BB. I wrote this before and it printed.

  If your device does not work, perform a backup now if you have not already done save the file to a place and a name that you can easily locate it on computer.

  I then uninstalled DTM and then deleted all the other references to BB/Rim in Windows Explorer, thus eliminating the operating system for the BB to the computer in order to ensure that the version I want to reinstall a new version uploaded.

  Get the latest Desk Top software DTS)
  http://us.BlackBerry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&CP=OTC-DSKTPSW

  and install it on the computer.

  Get the latest version of the operating system

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  and save it on computer.

  If the PC does not recognize the BB, you connect via the USB cable. Then remove the battery from the BB.
  With the battery pulled, connect the BlackBerry to the USB connector, and as SOON as you see USB - PIN: UNKNOWN, click Next. You must be quick. From there, you can put the battery in (make sure that you install the battery or else when completed the update of the OS and the device disconnects from the computer to restart, it will lose the power supplied by the USB connection and you will get an error and have to start all over again!).

  If you don't get it right the first time, try again (debrancher unplug the USB, remove battery, connect and click next while USB - PIN: unknown shows). You must be quick and the timing is key, so it may take you three or four attempts.

  To erase all data on your BlackBerry device, follow these steps.

  (1) download JL_Cmder http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html

  (2) install JL_Cmder to the computer.

  (3) double check you have already saved the BB. If you DO NOT, you will lose all data.

  (4) make sure that DTS is closed and plug in the BB to the computer via USB

  (5) to reach the JL_Cmder on your computer and double-click it to start. Now, it may take a few tries to connect, so persevering until he does.

  (6) on the first screen, press a key to continue.

  (7) now, if your device uses a password, enter it now. If not, press "N".

  8) press 4 to start CLEANING

  (9) press on 'Y' to continue

  (10) now type "blackberry" to continue

  (11) on the BB, you see a white screen with an error "507". Don't worry, that's what you want! You are now ready to install the operating system.

  Launch the new Desk Top software on the computer

  (1) on the homescreen of the BlackBerry® Desktop Software, click Device > update my device.

  (2) click on view the other Versions. Click the version of the new OS you previously downloaded.

  (3) click on install. The DTM will install the OS and then provide you with a list of applications to install. If you have had problems with an application, do not install it.

  Do not disconnect the device until the whole process is finished and restarted the device.

  After 10 minutes, restart again by removing the battery slot while tension and leave for a few minutes.

  Leave it again for 10 minutes. You should now have a fully functional BB!

• BlackBerry smartphones please help me

  HY,

  Translation by Google:

  Everything began to be replaced by an old mobile Blackberry Curve 9300 for a new 9300
  Initially, I connect my old laptop to perform a backup.
  I connect the new and restored with the old backup.
  And starting problems:
  Initially I have found all my applications, after a ride on this forum B and am active Blackberry option. I thought that I had on my old laptop...
  But I'm still all of the missing Blackberry universe.

  I connect my Blackberry Desktop, it tells me I can do an update from 5.0 to 1419 Pack Update pack 6.0 1879.

  But the problem and not the update bug.

  Following error message:

  An update to the Blackberry Desktop software component must be installed before proceeding. I'm okay then after seconds qqs:

  An error occurred during the update of your software
  The list of applications on your device is have been downloaded.

  However, I take things and I have zero reset my laptop with a factory reset.
  I past either directly through the laptop and the laptop tells me that there is no update available.
  So at the moment no update my software.

  Then I try to reopen a Blackberry ID session and still the problem:

  I know that my email user, I maintain the Blacberry ID confirmation email, but I forgot the password.
  I requested a new password, he asked me the secret question. I answer and it crashes with the following messages:

  You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been blocked for 15 minutes.
  or else
  You have reached the maximum number of authentication attempts with your credentials. For security reasons, this feature has been locked. If you have forgotten your password, use her you forgot your password feature to select another.

  What should I do?

  Please help me!

  Hello and welcome to the community!

  You have a lot of questions... so it is difficult to separate. I'll try both, I think I can identify:

  Please see this post "sticky" for useful information about your situation BBID:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

  I hope that this information will be useful to you.

  With respect to the update/reload of your operating system, the easiest way is on a PC (you can't do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones please help me with my BB Storm 2

  Hi fellow messengers,.

  I'm having a problem with my BB browser. My unit is BB Storm2 9550.  My browser does not work everytime I visit a particular site. He tells me that I am currently on a service plan that requires a WiFi connection. However, I am connected to Wifi. Wifi works really well. My friends are able to browse using the connection with their own phones. He also tells me that I am connected to Wifi, but my browser tells me that am not.  I only feel it now and its bothers me for two days. Ive tried another wifi spot, but then I always get the same problem.

  The strange thing is that whenever I'm

  in my FB app (via my social BB connection), and then I decided to press the option that says go to FB Mobile, there is no problem. I know what his FB mobile, it works only if you are connected to WIFI. And Yes, it worked for me. But, when I go to the browser and type the domain, www.google.com, it never worked...

  Please help me solve this problem.

  Thank you!

  Just checkin, OK?

  My dear sweet companions experts have been berating me for a long time wandering on several of my links... (Hellllooo... BIFOCALS?  )

  I have a 9550 Storm so please open your browser, press the menu key > options > cache operations and everything clear.

  Back to Homepage > main menu options > list your options of confutation of browser, even for General properties.

  If we cannot see an anomaly in software we can make (Advanced) WIFI diagnostics and diagnostic of Mobile phone network services,

  Thank you

  Bifocals

  KB13299 Use the tool of diagnosis Wi - Fi (advanced only)

  BlackBerry Storm2 Series - 5.0 - user - 292 Guide

  Your mobile network diagnostic

  Now your answer is here at the end, but you should really keep

  cleaning of ordinary memory, service books, etc.

  Have a great day!

  

  KB14394 When you try to access a web site on the BlackBerry smartphone, the following error message appears: "this is a Wi - Fi service. Please make sure that your device is equipped with an active WiFi connection and try again. »

• BlackBerry smartphones, please help me! I want to cry already... :(

  my blackberry has frozen, it does not work, the keyboard does not work. It is not no matter what signal, I can't receive any more text messages and phone calls! He just spent 30 minutes ago. I delete a theme then reboot happens and now it doent work. I keep the battery and still nothing happens it's just open, but the keys does not work... Please help me! I don't know what to do already... Please!

  It's for good. I love my phone and it makes me really sad... Please help me... What do I do?

  Please try this, your device in Mode safe start:
  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877

  Now, to ensure a stock THAT RIM BlackBerry Theme is selected. and try to restart the device.

• BlackBerry smartphones please help - Firmware update

  Hi all

  I now live in the Portugal, and I asked to unlock my Blackberry 9000 "BOLD" to use it here.

  I always use the V.4.6.0.303 (Platform 4.0.0.248) of Orange. I want to update to V.5.0, but the operator here in the Portugal, is this possible? and it crashes my Blackberry for Orange?

  Help, please.

  Thank you all.

  All the best wishes for Christmas.

  Your

  Peter

  You can update your BlackBerry by using an operating system of any company in the world.  If you look at the top positions in each category of these forums (aka 'sticky'), you'll see instructions for updating your phone using the OS from another carrier.  This will not affect your phone with Orange, unless you need technical support on their part and they have not yet released the OS you have installed.  Not to worry though, any support that you need to lie here in these forums.

  I hope that helps you.

• BlackBerry Smartphones please help app killed my phone

  I have a BB torch, I installed app world 'Reset Me' Center and right now, the phone will try just to starte again and again.  I did a soft rest like a hard.  Can someone help me please mke my phone working again?

  PLEASE HELP ME!

  You are able to reboot your device in SafeMode as shown in KB17877?

  I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

  If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

  When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

• BlackBerry Smartphones please help me with my 8350i

  I got the 8350i and my wonderful husband has decided to put my aol there mail and it now has its own button and all my mail goes to my phone. So, how can I remove this? It's really annoying. Also I can only send mms not sms messages. And finally I get all my messages and people don't get the ones I send them. I send picture (mms) messages, and they never get there. And most of mms messages I send doesn't get there. I'd rather have sms messages, but I don't have the option to send them. Is there hope for me?   Thank you very much!!!

  Welcme to Frums

  try to remove your battery and replace after 30 seconds to allow your phone to reboot.  See if this helps with your problem to send SMS.  Let me research your problem with aol. There is probably a setting, you can click on aol to keep on your pc and blackberry.

• Restore from blackBerry Smartphones - please help

  Here's the problem that started from the first day after I've owned my torch. whenever I come to files or update my OS. the procces is going very well through the first steps (to connect to the device, the device data backup, back up third-party applications) but when it gets to the 4th step which is connect to the device ROM. The phone reboots and takes forever to charge until the expiration of the time limit and I get an error saying "the lodaer of the application could not connect to your BlackBerry." She suggests going to the Device Manager and go to properties of USB root hub => allow the computer to turn off this device to save power. which is in fact already active

  What I usually do after waiting and waiting is I unplug the phone from the computer and do a battery pull. The phone restarts successfully, I click on start and the charger connects to boot ROM then the whole update continues.

  But the question is, is the update done successfully? probably not. I continue to have problems with the 3 G, wifi, many applications running.

  I love my torch and I hope to keep it, but I really need to understand this. It's very frustrating

  Thanks in advance for any help

  anabilal wrote:

  He suggested to go to the Device Manager and go to properties for USB root hub => allow the computer to turn off this device to save power. which is in fact already active

  This should in fact be "DISABLED".  You don't want the USB hub to be disabled during a process he uses.

  In addition, you can consider an own Desktop Manager uninstaller, and then re-download the software with the latest version, you can get here.  This table will also include the latest drivers for your USB ports, but make sure that you disable powersaving mode.

  Let us know if this solves your problem!

• BlackBerry smartphones please help W / BB 9650 "BOLD"

  Please help: I've had many BlackBerry & now I have the BlackBerry 9650 "BOLD" had problems with the phone for a month due to having to 'RECONNECT' before making a phone call, internet or SMS anybody going... Well I called my cell provider (Verizon) & got a hold of BlackBerry support, explains the problem with my BlackBerry & they told me there are two things which will be stop this problem "ONE" has been to make a master re - set 'SECOND' send new phone & I chose get the new phone & while you wait for a new phone I backed up everything on the desktop of Verizon Backupassistant & BlackBerry so I wish all expect Download new phone of everything 'BUT' password keeper (all passwords) & BlackBerry Messenger (Contacts) didn't get downloaded with the new phone... Is it possible to 'Recover' Keeper password and passwords & BlackBerry Messenger & Contacts 'Desk Top' Please help.

  Thank you

  stephensaz { BB PIN}

  EDIT: Personal information such as PIN for your safety are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello Stephensaz,

  Your old BlackBerry device has been activated on a BlackBerry Enterprise Server?