Hi, I dropped my iphone6 in a salt water pool and was overwhelmed for only 3 to 5 seconds. I quickly ran upstairs to put it in rice and it was 2 days ago. Should I start charging or always keep rice?

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• 11/24 I've cancelled my subscription for PDF Pack when I noticed that I was charged for $97,05.  And, I got notice that your refund is 'treatment '.  It was 10 days ago

  I was charged $97,05.  I immediately called and cancelled my subscription and received an email saying that dealt with my refund.

  I tried to find the status of the refund by performing a search using my RMA - but IMPOSSIBLE to find anything.  Is someone can you please tell me HOW I can talk to someone about this?

  The email said funds are paid to the company within 5 working days.  It's the SUMMER of 10 days.

  Hi goody38,

  I just checked your account; your refund has been processed entirely (looks like the restitution through 12/5). If you don't see it hit your bank this week, please let us know.

  Best,

  Sara

• Out of my Inbox about a year ago, I created subfolders and were using them correctly. Two days ago they disappeard. They are always on the ISP server.

  Folders on my server of the ISP always contain what I put in them. I have not received the error messages. It's 3 subfolders. In addition, the quantitity # in my inbox has changed to a much larger number when this happened, and no, the contents of the subfolders missing have not moved into my Inbox.

  I could return to my Pop server and create the folders I wanted to on the top of my tree folder (compared to my Inbox). I was then able to move my messages in their appropriate folders.

  Thanks for all your help!

• I canceled the current import a few days ago and today it shows files imported as already when I'm finishing the import process [LR was]

  2 days ago I have started to import images in LR, but cancelled almost immediately. Today, I turned on LR to complete the import. I can not because it shows that the files are already imported.

  Hi joliem,

  When you cancelled the import, there has to be some of the images imported at that time here.

  Choose previous import under catalog Panel in the library module to see all images were imported.

  And when you go back to import, choose news pictures that will appear on the left on images to import.

  Kind regards

  Claes

• My mouse no longer works 2 days ago... I restored my pc on the eve, it works... but that did not help my mouse. This mouse works on another pc... I am getting error usb? I removed & charged all under the usb tab__

  My mouse no longer works 2 days ago... I restored my pc on the eve, it works... but that did not help my mouse.   This mouse works on another pc... I am getting error usb?  I removed & charged all the usb tab

  Hello

  You may need assistance from a real store tech computer (no leeks and glances at a BestBuy or)
  other BigBox stores) or the manufacturer of your system Support.

  What is the error of USB?

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
  program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------

  Please make these now even though you might have tried this before:

  Remove the mouse if indicated in the Manager of devices - devices of score - click right on - UNINSTALL.

  Then lets refresh the USB stack

  Control Panel right CLICK on EVERYTHING - Serial USB controllers - device configuration-manager and
  UNINSTALL all but the category itself - REBOOT - it refreshes the drive and battery USB

  This KB shows XP how to and the method of Vista is identical
  http://support.Microsoft.com/kb/310575

  ----------------------------------------------

  If necessary try these two:

  Tips for solving problems of USB devices - and a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

  Hardware devices not detected or not working - Mr. Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• My capsule of stopped time to backup my computer 80 days ago and nothing I did helped.  What should I do?

  I've had my Time Capsule for two years.  Until about 80 days ago it saved my computer.  And then he stopped.  I think it can be 'complete', but I do not understand how because it is a unit of storage of 3 t.  He now has only a backup stored on it.  What should I do?  I tried to re-boot what and who did not.

  On your Mac...

  Click the 'clock' Time machine at the top of the computer screen

  Click Open Time Machine Preferences

  How many disc Time Capsule has been used?

  Close the window

  Click the 'clock' Time machine at the top of the computer screen

  Click back up now

  What exact error message appears?

• Printing in 2 programs problem started 2 days ago, only firefox works fine with Internet Explorer?

  Services Bank web site has a "Print - Friendly View" text, on the top right of the page that displays the account information in a different format if you click on the text. Printing all other functions work ok. The problem isn't when you use them Internet Explorer. The other program is on the Aflacs website, and the problem is very similar. When I click on the text stating "Print copy of invoice", nothing happens, as the text of the Bank. Both work perfectly with Internet Explorer. The problem started about 2 days ago. When it works well, a window will open and show you what it will print and you click on the text "print", and it prints. Any help on this problem will be greatly appreciated.
  Thank you
  Joe Anderson

  You have this problem when running in Firefox SafeMode?
  
  http://support.Mozilla.com/en-us/KB/safe+mode
  
  Do not choose anything at the moment, just use 'continue in safe mode.

  When in Safe Mode...

  • The State of plugins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a character.
  • userChrome.css and userContent.css are ignored.
  • The layout of the default toolbar is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.

  If this is not the case, see this:
  
  http://support.Mozilla.com/en-us/KB/troubleshooting+extensions+and+theme...

• When I click on a link in a new tab is no longer open in Firefox. Now, I have to copy the link, manually open a tab and then paste the link. Simply, this started happening a few days ago and I haven't changed anything in my settings. Can anyone help?

  When I click on a link in a new tab is no longer open in Firefox. Now, I have to copy the link, manually open a tab and then paste the link. Simply, this started happening a few days ago and I haven't changed anything in my settings. Can anyone help? Thank you

  This problem may be caused by an extension that is not working properly.

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode
  • https://support.Mozilla.com/kb/troubleshooting+extensions+and+themes

• My monitor has started to Flash a few days ago... now it's for most of the colored lines.

  My monitor has started to Flash a few days ago... now that's for most of the colored lines... I updated the NVIDIA drivers for the NVIDIA Geforce 8400GS from NVIDIA site and it improved for a while, but now he's back. I got tired of another working monitor and the same thing happened so I think that this has to do with the video card.  Help, please.

  HP Pavilion a6130n

  Windows 7 Professional

  3 GB RAM

  400 GB HD

  NVIDIA Gefroce 8400GS

  It worked!  Thanks a lot to vnyga and old_geekster.

• Windows Media Player opens when I type any key. This started 2 days ago and did the computer virtually unusable. The mouse is however immune to this phenomenon, so I can still use it. No idea how to solve this problem?

  Windows Media Player opens when I type any key. This started 2 days ago and did the computer virtually unusable. The mouse is however immune to this phenomenon, so I can still use it.

  No idea how to solve this problem?

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Do a system restore. Choose at least 3 days ago when you did not have this problem as your restore point.

  Start button > Search box, type system restore > press the Enter key > uac prompt > click on choose a different restore point > next > select dates as your restore point, until the click > next > finish
  To sit and wait. The machine restarts when it's done.

  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• printer and the computer communicate do not (the two Dell), the problem started two days ago. Has gone through the troubleshooting list.

  Two days ago, we started the unable to print from our computer (both are from Dell and we have not had this problem before).  The message says that they are

  does not.  I went through the troubleshooting list, nothing worked.  I don't think that this has nothing to do with the problem, but three days ago, we

  had our cleaned CPU due to a problem of piracy.

  May depend on what exactly you mean by 'cleaned because of piracy'

  Maybe you could try to reinstall the printer using the cd of the Dell printer

• I downloaded and used a test of Lightroom, several days ago.  I've used and have a library, but now, when I try to use it today, my pictures seem to be there in the library but when I try to start working on a new picture, I get a "file not found messages

  I downloaded and used a test of Lightroom, several days ago.  I've used and have a library, but now, when I try to use it today, my pictures seem to be there in the library but when I try to start working on a new picture, I get a ' file not found message.»  How can I go back in my files?

  There are a number of options available when you choose to import files to your catalog in Lightroom (library)

  1 copy / copy as DNG, this option allows you to copy files of origin from their existing location, for example a folder on an existing, promenade, internal, external, a reader of card or a camera SD card connected to the computer via a USB port, to a location of your choice, in a folder of a HARD internal, external HARD disk drive or a network drive on your choice.

  2. move. This option allows you to move files of origin of their location, for example a folder on an existing drive, internal or external to a new location of your choice, in a folder of a drive HARD internal, external HARD disk or a network drive on your choice. (the Move option you cannot move files from a card or your camera.)

  3. ADD., this option allows you to add image files to the catalog of their location, for example a folder on an existing drive, internal, external or network drive and the original images remain in their current location.

  The original image file will be located at the location of your choice.

  There are no image files in your catalog (or library) file the original files are in the location you choose.

  If you choose to add files to your catalog from an external drive, then unplug the player from your computer, then Lightroom which will show the 'file not found '.

• Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• HI everyone, I paid almost 10 days ago, my supcripcion to plan for all the app elements, and after u date of my latest plan, any program is runing, always appear, your time taking, is late, please by the app with my adobe ID works correctly?

  HI everyone, I paid almost 10 days ago, my supcripcion to plan for all the app elements, and after u date of my latest plan, any program is runing, always appear, your time taking, is late, please by the app with my adobe ID works correctly?

  Photoshop Elements and Premiere Elements are NOT part of the cloud... you buy a serial number, not a subscription, and you enter the serial number during installation

  If you don't want to say things, read below

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• bought photoshop elements several weeks ago and started the download process, but I had to stop... needed to upgrade my mac so I could continue... now it won't let me continue and download the program. What should I do to correct this?

  bought photoshop elements several weeks ago and started the download process, but I had to stop... needed to upgrade my mac so I could continue... now it won't let me continue and download the program. What should I do to correct this?

  What do you mean won't you of... What is the error message?

  kglad links in response to #1 here can help https://forums.adobe.com/thread/1930162