Hi, I'm trying to install the new version of CC but the Application Manager show just a blank window with no possibility to download anything.

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  Thank you very much for your advice.

  I think you can pressing F5 or F7...

  How to impose a layer of HAL during an upgrade or an installation of Windows XP

  Impose a HAL

  To prevent Windows XP to automatically determine the system HAL during the upgrade or installation of Windows XP, you can manually force in a system HAL. To impose an Abstraction Layer HAL during a upgrade or installation of Windows XP, follow these steps:

  1. During the phase in text mode of Setup, when you receive the message at the bottom of the screen, press F5:
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     Note If you press F7, the Standard PC HAL loads and the ACPI enforcement is bypassed.

  I would not need this except in the systems of many older and low end... :-(  After all, in the same article, for Standard PC they say: "the CPU can be a 386, 486, Pentium, Pentium II, or Pentium III '...

  Thanks for letting us know what you were doing.  Do you have all the necessary drivers after loading Windows XP?  I would not recommend using the default drivers for any hardware - always see what the manufacturer offers on their web page for each component of your system - card motherboard chipset, audio, video, network devices, etc.

• I am trying to install a new printer. I get an error code 80072EFD of # when I try to download the software. How can I fix it?

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  See if this article is of no help:

  "You may experience some temporary connection errors when you use Windows Update or Microsoft Update to install updates"
    <>http://support.Microsoft.com/kb/836941 >

  HTH,
  JW