Hi there, I'm on win7 64 bit ultimate on Dell Inspiron and I suffered from journal of problem user profile services.

I got stuck on this page, and it is not moving forward. I tried several solutions such as the creation of administrator accounts and I followed the other article which told me to change the .bak files that are not in my system. I even tried microsoft fix and it also forces the problem. I have heard that installing new software like google chrome or google toolbar is causing the problem, is it true? Hope you find a solution for me.

Hi Bainigeri,

Thank you for your response.

Try to create a new user account and check the issue by following the steps in the link below.

Create a user account:

http://Windows.Microsoft.com/en-in/Windows7/create-a-user-account

If everything works well in the new user account, then I suggest you to transfer data and settings to the fixed aid profile is corrupted from the link below.

Fix a corrupted user profile:

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

I hope the above information helps you and your response is very important for us to ensure a proper resolution

In the future if you fall on any question relating to Windows, please do not hesitate to post your request here on Microsoft Community, we will be more than happy to help you.

Tags: Windows

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