Hi there was a call today from someone saying they were Microsoft and there was a problem with our computer

Similar Questions

• Received a phone call from someone saying they are Microsoft and my system is having problems.

  Is - this kosher?

  You or you have at any time authorized someone to communicate with PC users directly by phone to tell them there is all kinds of wrong with their PC?  I frequently get calls from people claiming to be the call of Microsoft/Windows askng me to turn on my PC so they can hel me get rid of viruses and defects.

  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  If you gave them remote access and you do Internet banking, you should contact your bank, to explain, and change password.

  If you use your online credit card, you should cancel it and get a new one issued to you.

  And the only way you'd know you were free of them is to backup your data and do a clean install of your operating system.

  See you soon.

• I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer.

  Original title: scams?

  I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer. Normally, I just say that I don't have and hung up. Today, I took a little further and he said that they discovered that I had loads of malware/viruses etc and that they could identify with them. I was obviously very suspicious because he seemed to have my correct Windows ID number and with care on 'Run' he told me to type things like cmd eventviewer and inf where he referred to a file 1394.pnf. I stopped while he asked remotely to access my computer. However, I got a phone number 01916450337 and his P786000 id I noticed that many people are posting on your forum-is this another one of those scams?

  Continue to put the phone down. They are all crooks.

  They get you to open Event Viewer, because there are words such as 'critical' and 'error' along the this.

• Someone called saying they were Microsoft and say that our computer has been hacked

  Don't know how to do this. Don't know what to believe. I cut the person. Is it possible to contact Microsoft and ask about it?

  HD

  Its a scam.  A well known and long-lasting.  Microsoft will never ask you for personal information (they already have them) and you never call cold.  Nor do they send messages of anti virus-

  They are the partners who do this nor Microsoft does not only

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

• people keep calling from 'Windows Tech Dept' Indian accents telling that there is a problem with my computer at risk

  I've been deflecting calls from people who say there is a problem with my computer, claiming they are "Windows technology department.  A woman comes to call.  She said her name was Fiona and his identification number is 1104.  Call back phone number is 1-866-539-8674.  She was very beautiful, but persistent.  I got his information to call her back.  She said that whenever we get on the Internet, some viruses or damage of some sort gets into our computer.  She wanted to go on the computer right then, and she show me all error messages or something like this.  I said my husband was using the computer and I was in the middle of something, which was true.

  I know that we have received an error message that Windows XP is not 'more protected by Microsoft' and basically we should buy a new computer.  Is this related?  What exactly means that Windows XP is no longer supported?

  Windows has anyone who receives messages and codes of error for individual computers and pay people to call users and warn them of the disappearance to come computer threats?  Calling us that part just seems unlikely.

  Y at - it a Tech Department Windows calling proactively computer users?  I should do in addition to using Norton antivirus or McAfee (or what my husband has on this computer) to protect us from viruses and hackers?

  Thanks for the reply.

  See the following for more information:

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

   

  NOTE: http://www.Microsoft.com/en-us/Windows/enterprise/endofsupport.aspx

• I continue to receive phone calls from someone saying they are from microsoft.

  Could you tell me, how you would contact me to tell me that I had downloaded a VIRUS. Because I keep getting phone calls from someone saying they are from microsoft.

  Could you tell me, how you would contact me to tell me that I had downloaded a VIRUS. Because I keep getting phone calls from someone saying they are from microsoft.

  They are * not * Microsoft. This is a complete scam and one that has become very common these days. Do anything they tell you to do and hang up on them.

• I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem

  I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details.  This could be a problem

  Hello Ann,.

  If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I got a call from people claiming that there was a problem with the computer.

  Original title: scammed by PCWizards?

  A few days ago I received a call from PC assistants saying they were Windows operating system support. They tell me that they have noticed that I had many requests from spam junk that was slowing down my computer. Unfortunately, as I had a big problem with my computer in time, I bit. I was very nervous about it at the time, but since I had so many problems with my computer and that you didn't know what to do, I fell prey to their plot. They talked to me in a 6 month contract for a fee of $99.00. After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  To reassure myself, I decided to call using my Norton Security System. Their technician checked my computer and found a few things that their technology did not that he should have done; such that no detected restore points, the registry was not cleaned (35 detected registry errors) and it did not remove some software malware browers (toolbars).

  On his recommendation, I recalled PC assistants. The first tech I talked didn't seem to know what he was doing, so I hung up with him and sent their support line and ask them to address these problems or I would withdraw the payment from my credit card. Almost immediately after sending the e-mail, another technician called me. Unknowingly, I had all ready filed a dispute with my credit card company. I intend to cancel the service, but I am still concerned by some spyware detected on my computer. What is the best way for me to handle this? How can I get authenic proof that I was definitely scammed and I should report it to the Internet Crime Center? Using my computer for a few basic daily functions, must not be so stressful!  Any constructive guidance would be greatly appreciated!

  (Scammed in PA)

  After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

• Microsoft technical support

• Windows Support Group Technical Department

• Microsoft Research and Development Team (team of Microsoft R & D)

See you soon.

• Fake call? I received a call today from someone claiming to be Windows Support

  original title: fake call?

  Today, I got a call from someone claiming to be Windows Support, saying he was getting my computer error messages. I (stupidly) allowed remote access to my computer and I was told that there were a great many virus that needed to be removed or it would break. While he was trying to sell my software I bcan suspect and ended the call. Now, I am very worried that if it was a fake call, could he have installed something on my computer, or access personal information, and how do I know?

  Please read the responses from the link at the end.
  Pay attention to what Ken Blake, Microsoft MVP.
  Already, you let the sammer with access remotely. Nothing else short of reinstalling Vista and change your account and the password will save your computer.
  Do it NOW.

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/4489f388-d6de-416d-9158-0079764bb001 For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• I received 2 calls today from someone speaking very rugged sayng they are Microsoft English

  original title: Microsoft calls

  Today, I received 2 calls from someone speaking very rugged sayng English they are from Microsoft and that they receive the error messages from my computer.  I told them that I wanted someone to call me that their mother tongue was English and that I had read his name as if it was a scam... They are a scam, no?  By the noise in the background, it is obvious that they call a center of mass-marketing appeal.

  They certainly are. See: http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx

  That's what you get if you wear

  http://www.YouTube.com/watch?v=FJajKg8rk0o&feature=related

  The bad news is that once these b * departure call you, they never stop, no matter how many times you tell them you know that they are a bunch of crooks.

• I am called by someone that they say they are windows. They claim there is a problem with my computer and would I turn it on and let them show me. Is - this right or a scam?

  This is the second time they called.  I'm not having problems with my computor so worried that it is a scam.  I asked for a phone number and they gave me

  Hello

  It's a scam, one of many discussed in this article:

  The fraudulent emails and credit scam tips - Microsoft Security card:
  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Don

• Someone just called me saying they were Microsoft Partner and they would fix my computer, is it a scam?

  Original title: Microsoft Partner?

  just got a phone from the company telling me that they were in partnership with Microsoft and they would get rid of all the bugs etc from my computer, when I said I wanted to check who they were they told me to look at the bizhive.ca site.  Any idea who they are please? I told them I wasn't interested because they wanted to connect to my computer!

  Please see the compliments of following links to PA bear MS MVP.

  Avoid scams that use the Microsoft name fraudulently [phone & email]
  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Avoid scams phone & other support Tech Cyber scams
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Microsoft dumps partner [based in India am Certified Gold] claims of scam phone (21 Sept-11)
  http://nakedsecurity.Sophos.com/2011/09/21/Microsoft-dumps-partner-telephone-support-scam/

  More-online http://securitygarden.blogspot.com/2011/09/microsoft-removes-gold-certified.html

  Dealing with fake Tech Support & phone scams (16 June-11)
  http://windowsteamblog.com/Windows/b/WindowsSecurity/archive/2011/06/16/dealing-with-fake-tech-support-amp-phone-scams.aspx

  Microsoft survey reveals extent of new Internet phone scam (16 June-11)
  http://www.Microsoft.com/presspass/press/2011/jun11/06-16MSPhoneScamPR.mspx

  I hope this helps.

• Received a phone call stating that they were Microsoft and that my system has a problem.

  scaming

  I had someone ring me and said they were by microsoft and my computer has been hack by someone after the words were uttered between us that I told them I wanted nothing to do with them they delitedall programs of my accountleaving a white screen

  Hello

  It's a scam.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• I received a call today from someone who claims to be from windows

  Hello

  my antivirus expired a few days ago and since my pc has been slow and does not start on a number of occasions so update internet security was already a priority, but today I got a call to the United Kingdom from a woman who sounded Asian. My phone reception was poor and I could barely hear what she was saying half the time, but she said he was calling from windows and said that my PC is downloading from several viruses that have access to my personal data and sending it. She told me to turn on my pc so that she could show me where to lay the problem and how to solve it, she said also that I had been sent a message windows or a warning. I told her 3 or 4 times that I had not had my laptop available, claiming that it was in my car of partners before the message finally seemed to sink, she asked what would be the right time to call me back and I said after 18:00 Fortunately, I am familiar with remote access facilities and became suspicious immediately when told she was calling from windows and therefore , I'm not going to follow other instructions later today it must call back - surprisingly seems to have no message or alerts Windows as she claimed - I just hope that others are on their guard against scams like this.
  Thank you
  Kay

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Receive calls that say they are Microsoft and I have viruses.

  How can I TELL IF DEMAND REALLY WINDOWS SECIURITY AND MICROSOFT WITH HOLDING No.

  Original title: KEEP GET CALL TELEPHONE SAYING MICROSOFT THERE AND I HAVE a VIRUS AND THEY want TO TAKE CONTROL OF MY PC IS it REALLY YOU OR SPAM PHONE CALLS HELP DO NOT KNOW WHAT to DO

  Hello

  It is a scam.

  Visit the link for more information from Microsoft.

  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Please keep in mind that my answer is based on the information in your message. More the better I can answer, Slan go foill, Paul