HNJ

Message appears on the printer screen

Ink cartridge appears missing or damamaged

does not allow me to delete the message, or use any other function

I ve already unpulged and clean print heads and remove the only thing I have to do is to replace ink

Hello

Please follow the solution in the link below to solve your problem.

http://support.HP.com/us-en/document/c02073774

Although I am an employee of HP, I speak for myself and not for HP.

Click on ' Bravo Thumbs Up ' at the bottom of this post to say 'Thank you' to help!

Please click "Accept as Solution" if you feel my post solved your problem, it will help others find the solution.

Tags: HP Printers

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