Horizon view Agent 6.0.2 Windows 8.1 desktop - size setting display scale causes mouse which will be pasted in the top left corner
Hello
I am having some problems when I try to adjust the size to the scale option in the Virtual Office Windows 8.1 with view agent 6.0.2. When I try to change the scale via Control Panel -> display -> option to change the size of all the items ( view failover control settings is disabled by VMware KB: Settings tab is not available in the display panel of a Horizon view desktop locally when t...). After that, the mouse pointer gets suddenly blocked until the upper-left corner, and I'm unable to move the mouse pointer on this corner that the mouse pointer continues new jump in him. When I change the scale to the original (use the keyboard to change the setting), the behavior of mouse pointer returns to normal.
Anyone else having this problem?
Found the solution by adding a registry entry:
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Teradici\PCoIP\pcoip_admin_defaults
Name: pcoip.disable_cursor_jumping
Type: REG_DWORD
Data: 1
After that it is defined on the parent image and recomposed (or reboot if you want to set this on a persistent desktop computer), there is no more mouse pointer jumps after changing the scale of the fonts/AC.
This was indeed listed in KB here — not exactly the problem listed in the KB, but it is quite similar:
Tags: VMware
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