Hotmail account not able to be cancelled

I have an account I tried to cancel three days. When I try to cancel it, he said that I charged paid account connected to it, so I go to the link provided to close, but I do not have. I tried to call microsoft to close and they are no help as they say that it is only in the online help. I went through all the services to see if everything is connected and I don't see what prevents this account is closed. Can someone please help me so I can close this account.

I actually asked the support online and they asked my unique identification number, and when I tried to answer in return the host blocked and stopped the conversation so I couldn't answer to continue this process of information. I have no idea what is going on or else how to get this account to remove and cancel.

Help, please!

Hello

If we had the same questions that we would have to use the methods of contact below.

Answers is a peer group supported and unfortunately has no real influence on Hotmail.

HotMail has its own Forums, so you can ask your questions there.

Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/

Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1

Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1

How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

Windows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-us

Error message "your account has been locked" when trying to connect
http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2

Compromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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