How can I activate the scanner to the computer?

HP Photosmart scan message button tells me to start the search from my computer. How do I do that? Not the same as others, I used.

Hi BARBARA WINFIELD,.

  1. What is you receive the exact error message?
  2. Did you the latest changes on the computer?
  3. When was the last time it was working fine?
  4. What is the model number of the scanner?

I suggest that you remove and then add the scanner, check if it helps.

Add or remove a scanner

http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-scanner

Scanning: Frequently asked questions

http://Windows.Microsoft.com/en-us/Windows-Vista/scanning-frequently-asked-questions

Tags: Windows

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