How can I add my query offline code to allow me to use Acrobat Pro XI

I tried all morning how to add my request code for the Acrobat Pro XI.  I've generated all the offline info I needed and have you now request code that I am struggling to find where to add.  Any link or help please?

Hi Susan,.

I checked your account and found that Adobe Acrobat Professional XI has been activated, please let me know if you still have problems with activation.

Alternatively you can contact support here for the care of activation

If you want help with offline activation, you can use the offline Activation doc

^ Ani

Tags: Adobe

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