How can I buy CS6 for my grandson when I'm not on his computer...

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• How can I buy the UK for HP G62 - B50SA laptop recovery disks

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  Hi there @Juddingston,

  Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions.

  Here's a link if your page of the driver HP G62 B50SA. If you scroll down you will see where it says "order recovery media". This should already be set to the United Kingdom. Please follow the instructions to order the recovery media.

  If this does not please use the following link to create yourself a file number, and then call and it can help to expedite the appeal process:
  
  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  
  File number and phone number are displayed.
  
  They will be happy to help you immediately.

  I hope this helps!

  Have a great day!

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