How can I contact an Adobe representative?

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  Hi henk men,.

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  Hi Virgina97724206,

  If you are unable to retrieve your serial number and the installer through the links provided by John, you can contact customer service via chat. Cat representatives are unable to technical troubleshooting for older software like Acrobat 9, but they can get your serial number or answer questions about licensing.

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  Hi Pablitolo,

  Welcome to the Adobe Forum,

  You can contact through chat or by phone, please connect to www.adobe.com, select your country, & navigate through 'contact us '.

  You can certainly let me know here, or by private message, I can still track it for you & help you accordingly.

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  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

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  This can also be useful: Help & Support Enterprise

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• How can I contact Adobe help support directly?

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• Installer wrongly claims that it is software counterfeit. I paid for it. How can I contact customer support to fix this?

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  On installation of creative suite master collection cs6, the installer says "the product you want to install is not a real software from adobe and seems to be counterfeit. Please report a piracy or contact customer support for assistance. Needless to say that the product is genuine and legitimate. I teach at a University, and I bought a perpetual license for it in 2013. I installed it on my laptop then. I now have a new laptop and installed it on the new. I did not disable the old one because I need to keep at least one that works. Help Adobe says 'one license for Adobe software allows you to install an application on two computers,' which is what I do. The serial number has been validated as correct. The link 'contact customer support for assistance' sending me on this forum, rather than to a real customer support representative. Detection of piracy hits a false positive that annoys a real customer. How can I contact someone who can verify the legitimacy of my account and solve this problem? Thank you.

  Thank you. The pointer finally got someone in a live chat. They suggested that perhaps my install files were corrupt. They were not able to provide the correct hash values (which would have allowed me to check if my files were corrupt or not without having to re - download them) so my only recourse is to download some 10 GB of Adobe and see if that fixes it. I do as we speak, and meanwhile I'll go to bed.

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  Shortly after he was released and had to reinstall once, I bought the program.

  Downloads of older products of Creative Suite.  Activate it with your serial number.

  http://helpx.Adobe.com/download-install.html

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  You want to cancel or disable the account?

  Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.

  Thank you

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• How can I contact support to disable Photoshop CS6 on a failed hard drive?

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  When I use the site I keep going in circles along.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat (or phone)...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp