How can I correct the defect of the scanner in hp office jet 4500?

I tried to reset the setting

There is a document with the steps to solve a scanner error message. See the document found here.

If the error persists, then the scanner bulb could have in this printer.

If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

HP Technical Support call case form:
http://goo.GL/w7Hgh

Tags: HP Printers

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