How can I download Photoshop elements 12?

Hello

I have downloaded adobe element 12 through Akamai, I let the download, the Ele12 program was s open automatically... then nothing, I can not find trace of my order, j of course have an order number but it en to go is impossible to contact with a seller. pour facilitate the thing, I don't en of am not France but in Latin America so difficult to consider a conversation on the phone.

Two months ago, in France I have bought the same program, then I have installed but when I arrived here in Latin America. Pendant l Installationsur, m asked a number that I had liked or not, in all cases I n there have not paid attention car the seller of fnac m had precise only with this program not of had it n y in. I have take advantage of 30 days of free, but nothing works.

Is it from a person who can m help.

Thanks in advance,

Jean

you will need the serial number of your program.  the only thing that you pay when you buy an adobe product is a valid serial number.

This serial number can be used to activate your product testing and the tests are available free of charge.  for photoshop elements 12, http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements and for the first 12 items, http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements

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